fix problems on MTM Link Member [iphone]

—— Run into issues on MTM Link Member? Get help pending when official support gets back to you!

MTM Link Member

Info:

company: Reveal Management Services, Inc.

: https://www.mtm-inc.net/contact/

: www.mtm-inc.net

Chat with our AI-based MTM Link Member Support

🛠️ Common MTM Link Member Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

MTM Link Member has bugs and issues

Fix: Ensure that your app is updated to the latest version. Go to the App Store, search for MTM Link Member, and check if an update is available.... ⇲

error messages when submitting rides

Fix: Check your internet connection. Ensure you are connected to Wi-Fi or have a strong cellular signal. If the connection is weak, try switching... ⇲

Network issue

GPS system does not work well

Fix: Ensure that location services are enabled for the app. Go to Settings > Privacy > Location Services, find MTM Link Member, and select 'While... ⇲

frequent session timeouts

Fix: Check your app settings for any timeout settings. If available, increase the timeout duration if possible. OR Try to stay active within t... ⇲

location services not functioning properly

Fix: Ensure that your device's location services are turned on. Go to Settings > Privacy > Location Services and toggle it on. OR Reset locati... ⇲

inability to track ride status

Fix: Ensure that you have enabled notifications for the app. Go to Settings > Notifications and toggle on MTM Link Member notifications. OR Re... ⇲

inaccurate trip information

Fix: Double-check the trip details before confirming. If inaccuracies persist, try logging out and back in to refresh your account data. OR Ma... ⇲

Face ID login issues

Fix: Check if Face ID is enabled for the app. Go to Settings > Face ID & Passcode, and ensure that MTM Link Member is toggled on under 'Use Face... ⇲

UI issue

inability to cancel trips through the app

Fix: Check if there is a 'Cancel' button on the trip details page. If not, try refreshing the app or logging out and back in to see if the option... ⇲

missing 'I'm leaving' and 'I'm here' buttons

Fix: Ensure that you are on the correct screen where these buttons should appear. Sometimes, navigating back and forth can refresh the interface.... ⇲

confusing user interface

Fix: Take time to explore the app and familiarize yourself with its layout. Look for tutorial videos or guides online that explain the app's feat... ⇲

MTM Link Member does not allow for easy trip scheduling

Fix: Explore the app's scheduling options thoroughly. Look for a 'Schedule a Ride' button or similar feature in the main menu. OR If schedulin... ⇲

Updates issue

inconsistent address updates

Fix: Manually enter your address instead of relying on auto-fill. This can help ensure the correct address is used. OR Check your location set... ⇲

lack of timely updates from the company

Fix: Follow the company on social media or subscribe to their newsletter for the latest updates and announcements. OR Check the app regularly... ⇲

Support issue

poor customer support

Fix: Utilize the in-app help or FAQ section for common issues. This may provide quicker solutions without needing to contact support. OR Docum... ⇲

Calls issue

MTM Link Member requires unnecessary phone calls

Fix: Check if the app has a chat feature or FAQ section that can provide answers without needing to call. OR If phone calls are unavoidable, p... ⇲

Settings issue

MTM Link Member does not save passwords

Fix: Use a password manager app to store your passwords securely and autofill them when needed. OR Manually enter your password each time, and... ⇲

Freezing issue

MTM Link Member freezes during use

Fix: Force close the app by swiping up from the bottom of the screen and swiping the app off the screen. Then reopen the app. OR Restart your... ⇲

Registration issue

inability to create an account

Fix: Ensure that you are entering all required fields correctly. Double-check for any error messages that may indicate what is wrong. OR Try u... ⇲

Slow issue

long wait times for rides

Fix: Check the app for peak hours or high-demand notifications that may affect wait times. Try scheduling rides during off-peak hours if possible... ⇲