fix problems on WowCam [iphone]

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—— Run into issues on WowCam ? Get help pending when official support gets back to you!

WowCam — Enjoy Smart Life
Info:
company: Reoqoo IoT Technology Co., Ltd.
: http://www.dophigo.com/
: www.xiaotun.com.cn
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Video issue

Playback videos do not work

Fix: 1. Check your internet connection: Ensure that your device is connected to a stable Wi-Fi network. If the connection is weak, try moving clo... ⇲

Inability to delete outdated video links

Fix: 1. Check for an update: Sometimes, app updates include bug fixes. Ensure WowCam is updated to the latest version. OR 2. Clear app data: I... ⇲
 
Notifications issue

Notifications unreliable

Fix: 1. Re-enable notifications: Go to your iPhone's Settings > Notifications > WowCam. Toggle 'Allow Notifications' off and then back on to rese... ⇲
 
Network issue

Cameras frequently go offline

Fix: 1. Check Wi-Fi signal strength: Ensure that the cameras are within range of your Wi-Fi network. If they are too far, consider moving them cl... ⇲
 
Settings issue

Difficult to set time zone

Fix: 1. Manually set the time zone: Open WowCam, go to settings, and look for the time zone option. If it’s not intuitive, try changing the time... ⇲

Limited time zone options

Fix: 1. Manually select a nearby time zone: If your specific time zone is not available, select a nearby one that matches your time offset. OR... ⇲
 
Loading issue

Playback recordings fail to load

Fix: 1. Ensure sufficient storage: Check if your iPhone has enough storage space. Go to Settings > General > iPhone Storage and free up space if... ⇲
 
Camera issue

Excessive false motion recordings

Fix: 1. Adjust motion sensitivity: Open WowCam, go to the camera settings, and adjust the motion sensitivity settings to a lower level to reduce... ⇲
 
Login issue

WowCam requires frequent re-login

Fix: 1. Check for app updates: Ensure you are using the latest version of WowCam, as updates may fix login issues. OR 2. Clear app cache: Go t... ⇲
 
Updates issue

Firmware updates fail to load

Fix: 1. Ensure a stable internet connection: Check that your device is connected to a reliable Wi-Fi network before attempting the firmware updat... ⇲
 
Messages issue

Error messages during verification

Fix: 1. Double-check your credentials: Ensure that you are entering the correct username and password. If you have forgotten your password, use t... ⇲
 
Account issue

WowCam does not allow password setup

Fix: 1. Check for app updates: Ensure you are using the latest version of WowCam, as updates may fix password setup issues. OR 2. Try reinstal... ⇲
 
Support issue

Poor customer support

Fix: 1. Utilize online resources: Check the WowCam website for FAQs, user manuals, or community forums that may provide answers to common issues.... ⇲
 
Bugs issue

WowCam is buggy and unstable

Fix: 1. Clear app cache: Go to iPhone Settings > General > iPhone Storage, find WowCam, and offload the app to clear cache without losing data.... ⇲
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 what users are saying
Bad experience
71.3%

Good experience
22.5%

Neutral
6.3%

~ from our NLP analysis of 80 combined software ratings.

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 Private Data WowCam collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
    • Usage Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Identifiers
    • Usage Data
    • Diagnostics