fix problems on RoadCam [iphone]

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—— Run into issues on RoadCam? Get help pending when official support gets back to you!

RoadCam
Info:
company: 清贤 高
: http://www.sunningsoft.com
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Bugs issue

Timestamp is inaccurate

Fix: 1. Check device date and time settings: Go to Settings > General > Date & Time and ensure 'Set Automatically' is enabled. This will sync you... ⇲

RoadCam is unusable

Fix: 1. Force close the app: Use the app switcher to close RoadCam and reopen it. 2. Restart your iPhone: This can help clear any system-level is... ⇲

Phone loses functionality

Fix: 1. Restart your iPhone: This can help reset any temporary issues that may be causing the phone to lose functionality. 2. Check for software... ⇲

RoadCam does not perform as advertised

Fix: 1. Review app settings: Check if there are features that need to be enabled or configured to match advertised performance. 2. Check for upda... ⇲
 
Camera issue

Camera stops working

Fix: 1. Check camera permissions: Go to Settings > Privacy > Camera and ensure RoadCam has permission to access the camera. 2. Restart the app: F... ⇲

Cannot save trimmed videos to camera roll

Fix: 1. Check app permissions: Go to Settings > Privacy > Photos and ensure RoadCam has permission to save videos to your camera roll. 2. Restart... ⇲

Difficult to connect to camera

Fix: 1. Ensure Bluetooth is enabled: Go to Settings > Bluetooth and make sure it is turned on. 2. Restart both the camera and the app: Close Road... ⇲
 
Freezing issue

RoadCam causes phone to freeze

Fix: 1. Force close the app: Use the app switcher to close RoadCam and see if the phone's performance improves. 2. Restart your iPhone: This can... ⇲
 
Permissions issue

Cannot delete locked videos

Fix: 1. Check app settings: Look for an option in RoadCam that allows you to manage locked videos. Some apps have specific settings for locked co... ⇲
 
Network issue

WiFi connection drops

Fix: 1. Forget and reconnect to WiFi: Go to Settings > Wi-Fi, tap on the network you are connected to, and select 'Forget This Network.' Then rec... ⇲

Requires cellular connection to be disabled

Fix: 1. Disable cellular data for the app: Go to Settings > Cellular and scroll down to find RoadCam. Toggle off cellular data for the app to pre... ⇲
 
Slow issue

Slow video transfer

Fix: 1. Check your WiFi speed: Use a speed test app to ensure your WiFi connection is stable and fast enough for video transfers. 2. Reduce video... ⇲
 
Crashes issue

RoadCam crashes frequently

Fix: 1. Force close the app: Use the app switcher to close RoadCam and reopen it. 2. Restart your iPhone: This can help clear any temporary issue... ⇲
 
Compatibility issue

Limited functionality

Fix: 1. Explore app settings: Check the settings within RoadCam to see if there are features that need to be enabled or configured. 2. Check for... ⇲
 
Settings issue

Automatic recording when connecting

Fix: 1. Check app settings: Look for an option in RoadCam that allows you to disable automatic recording when connecting to the camera. 2. Restar... ⇲
 
UI issue

No GPS/speed data viewing

Fix: 1. Check GPS settings: Ensure that location services are enabled for RoadCam by going to Settings > Privacy > Location Services and selectin... ⇲
 
Performance issue

Inconsistent performance

Fix: 1. Restart your iPhone: This can help clear any temporary issues affecting app performance. 2. Check for app updates: Ensure you are using t... ⇲
 
Customization issue

Unnecessary features work while necessary ones do not

Fix: 1. Check app settings: Review the settings in RoadCam to see if necessary features can be enabled or configured. 2. Restart the app: Close a... ⇲
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 what users are saying
Bad experience
78.9%

Good experience
15.8%

Neutral
5.3%

~ from our NLP analysis of 76 combined software ratings.

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 Private Data RoadCam collects from your iPhone
  1. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Contact Info
    • Identifiers
    • Usage Data
    • Diagnostics