fix problems on Live Player [iphone]

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—— Run into issues on Live Player? Get help pending when official support gets back to you!

Live Player - media streaming
Info:
company: Nguyen Quang Chien
: https://www.mdcgate.com
: www.mdcgate.com
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Permissions issue

local play feature lacks file folder access

Fix: 1. Ensure that you have granted the app permission to access your files. Go to Settings > Privacy > Photos and check if Live Player has acce... ⇲
 
Network issue

network location feature does not connect

Fix: 1. Check your network settings: Ensure that your device is connected to the internet and that there are no restrictions on your network. 2.... ⇲

requires VPN for searches

Fix: 1. Check your network settings: If you are on a restricted network, consider switching to a different Wi-Fi network or using cellular data.... ⇲

connection issues with streaming

Fix: 1. Check your internet speed: Use a speed test app to ensure you have sufficient bandwidth for streaming. 2. Restart your router and device... ⇲

some channels not available by region

Fix: 1. Use a VPN to change your location to a region where the channels are available. 2. Check if the app has any settings that allow you to s... ⇲

buffering and connectivity issues

Fix: 1. Check your internet speed and stability. Use a speed test app to ensure you have enough bandwidth. 2. Restart your router and device to... ⇲
 
UI issue

Picture in Picture feature does not work

Fix: 1. Ensure that Picture in Picture is enabled on your device. Go to Settings > General > Picture in Picture and toggle it on. 2. Restart the... ⇲
 
Login issue

unable to log in

Fix: 1. Check your internet connection to ensure you are online. 2. Verify your login credentials: Make sure you are entering the correct userna... ⇲
 
Search issue

search button does not function

Fix: 1. Restart the app: Close Live Player completely and reopen it. 2. Check for updates: Go to the App Store and ensure you have the latest ve... ⇲

error when searching for streams

Fix: 1. Restart the app: Close Live Player completely and reopen it. 2. Check for updates: Go to the App Store and ensure you have the latest ve... ⇲
 
Updates issue

saved favorites deleted after update

Fix: 1. Check if the favorites are still saved in the app: Sometimes, they may not appear immediately after an update. 2. If they are missing, u... ⇲
 
Battery issue

Live Player lingers in background

Fix: 1. Go to Settings > General > Background App Refresh and disable it for Live Player. 2. Manually close the app by swiping up from the botto... ⇲
 
Audio issue

does not mute during incoming calls

Fix: 1. Check your device's sound settings: Go to Settings > Sounds & Haptics and ensure that 'Ringer and Alerts' is set to a reasonable volume.... ⇲
 
Video issue

AirPlay to Roku TV not working

Fix: 1. Ensure that both your iPhone and Roku TV are connected to the same Wi-Fi network. 2. Restart both your iPhone and Roku TV. 3. Check for... ⇲
 
Ads issue

ads persist even after purchasing pro version

Fix: 1. Ensure you are logged into the same Apple ID that purchased the Pro version. 2. Go to the app settings and look for an option to restore... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
75.7%

Bad experience
18.8%

Neutral
5.5%

~ from our NLP analysis of 2,202 combined software ratings.

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 Private Data Live Player collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • User Content
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Identifiers

  Cost of Subscriptions
  1. Live Player Pro 3 Months Plan: $4.99 Live Player Pro 3 Months Plan
  2. Live Player Pro Forever: $14.99 Enjoy premium features for lifetime
  3. Live Player Pro 6 Months Plan: $7.99 Live Player Pro 6 Months Plan
  4. Live Player Pro: $4.99 Upgrade to Live Player Pro for: - No advertising. - Better battery life. - High priority support.
  5. Live Player Pro 12 Months Plan: $14.99 Live Player Pro 12 Months Plan
  6. 100 Coins: $0.99 100 Coins
  7. 200 Coins: $1.99 200 Coins
  8. 1000 Coins: $9.99 1000 Coins
  9. 500 Coins: $4.99 500 Coins