fix problems on One Converter [iphone]

—— Run into issues on One Converter? Get help pending when official support gets back to you!

One Converter - Mp3 Player

Info:

company: Gursel Cetin

: https://musicapp.biz

: musicapp.biz

Chat with our AI-based One Converter Support

🛠️ Resolved Issues on iPhone:

—— Does any problem match yours? click to get a solution tailored for you

app suddenly exits

Fix: 1. Restart the App: Close the One Converter app completely by swiping it away from the app switcher. Then, reopen the app to see if the issu... »»

17% of users had this problem

unable to download songs

Fix: 1. Check Internet Connection: Ensure your device is connected to a stable Wi-Fi or cellular network. Try opening a web page to confirm conne... »»

17% of users had this problem

Customization issue

shuffle option missing

Fix: 1. Check App Settings: Open One Converter and navigate to the settings or playback options to see if the shuffle feature can be enabled from... »»

Audio issue

app stops playing on calls

Fix: 1. Check Call Settings: Go to Settings > Phone and ensure that 'Silence Unknown Callers' is turned off, as this may interfere with app playb... »»

audio not heard after calls

Fix: 1. Check Volume Settings: After a call, check the volume level of your device. Use the volume buttons to increase the sound if necessary. 2.... »»

Security issue

data loss risk

Fix: 1. Regular Backups: Ensure you regularly back up your iPhone using iCloud or iTunes to prevent data loss. Go to Settings > [Your Name] > iCl... »»

Loading issue

app not opening

Fix: 1. Restart Your Device: Sometimes, a simple restart can resolve app opening issues. Hold the power button and slide to power off, then turn... »»

Downloads issue

downloading not available

Fix: 1. Check App Permissions: Ensure One Converter has the necessary permissions to access your media and storage. Go to Settings > Privacy and... »»

frustration with download issues

Fix: 1. Check Internet Connection: Ensure your device is connected to a stable Wi-Fi or cellular network. Try opening a web page to confirm conne... »»

Privacy issue

tracking request on app open

Fix: 1. Disable Tracking: Go to Settings > Privacy > Tracking and disable 'Allow Apps to Request to Track' to prevent tracking requests when open... »»

Syncing issue

library not updating automatically

Fix: 1. Refresh the Library: Manually refresh your library by pulling down on the screen within the app to trigger an update. 2. Check App Settin... »»

Bugs issue

bug prevents downloads

Fix: 1. Clear App Cache: Go to Settings > General > iPhone Storage, find One Converter, and select 'Offload App'. This will clear the cache witho... »»

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

87.6%

Bad experience

8.2%

Neutral

4.2%

~ from our NLP analysis of 15,791 combined software ratings.

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Private Data One Converter collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Identifiers
Data Linked to You: The following data may be collected and linked to your identity:
- Identifiers
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Location
- Contact Info
- Usage Data
- Diagnostics

Cost of Subscriptions

Full Version: $2.99 Monthly Premium
Full Version: $14.99 Yearly Premium