—— Run into issues on Gay 9monsters ゲイアプリ? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: To reduce the presence of bots, you can manually report suspicious accounts. Look for a 'Report' option on the user’s profile and provide de... ⇲
Fix: First, ensure that your iPhone is connected to the correct Wi-Fi network. Go to Settings > Wi-Fi and check if you are connected. If not, sel... ⇲
Fix: Check the app settings to see if there is an option to change the language. If the English option is available but not functioning, try rein... ⇲
Fix: If the terms prompt is appearing in Japanese, try changing the app's language settings if available. If not, check your iPhone's language se... ⇲
Fix: If you are having trouble creating an account outside Japan, ensure that you are using a VPN set to Japan. This can help you bypass regional... ⇲
Fix: Ensure that you are entering a valid email address. Check for typos and ensure that the email format is correct (e.g., name@example.com). If... ⇲
Fix: To report a scammer, look for a 'Report' button on their profile or in your chat with them. Provide as much detail as possible about the sca... ⇲
Fix: If you are unable to recover your password, ensure that you are checking the correct email inbox, including spam or junk folders, for the re... ⇲
Fix: If you receive a message about account deletion or non-existence, double-check that you are entering the correct login credentials. If you h... ⇲
Fix: If the translation feature is not working, try closing and reopening the app. This can sometimes reset the feature. If that does not work, c... ⇲
Fix: If the height information is inaccurate, double-check the details you entered in your profile. Go to your profile settings and ensure that t... ⇲
Fix: If the app crashes when you try to log in, first ensure that your app is updated to the latest version. Go to the App Store, search for the... ⇲
Fix: If you encounter an error while uploading a profile picture, ensure that the image file meets the app's requirements (e.g., file size, forma... ⇲
Fix: If text is not visible in dark mode, try switching the app back to light mode. Go to your iPhone's Settings > Display & Brightness and selec... ⇲
Fix: If the user interface feels outdated, check for any available app updates in the App Store. Developers often release updates that include UI... ⇲
Fix: If you are experiencing network connection issues during the password reset process, first check your internet connection. Ensure you are co... ⇲