fix problems on VK Admin [iphone]

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—— Run into issues on VK Admin? Get help pending when official support gets back to you!

VK Admin: Manage communities
Info:
company: V Kontakte OOO
: https://vk.me/vkadmin
: vk.com
Chat with our AI-based VK Admin Support
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Backup issue

Data deleted

Fix: Check if you have accidentally logged into a different account. Log out and log back into the correct account to see if your data reappears.... ⇲
 
UI issue

Stickers missing

Fix: Ensure that the app is updated to the latest version, as updates often include new features and bug fixes. Check the App Store for any avail... ⇲

Cannot view community description

Fix: Check your internet connection to ensure that the app can load all content properly. If you are on a weak connection, try switching to Wi-Fi... ⇲
 
Customization issue

Cannot change avatar

Fix: Make sure you are following the correct steps to change your avatar. Go to your profile, tap on the avatar icon, and select 'Change Avatar'... ⇲

No dark theme

Fix: Check if the app has a built-in dark mode option. Go to the app settings and look for a theme or appearance option to enable dark mode if av... ⇲
 
Compatibility issue

Bugs and inconsistencies with PC version

Fix: Ensure that you are using the latest version of both the VK Admin app and the PC version. Check for updates on both platforms to minimize in... ⇲
 
Notifications issue

Push notifications not working

Fix: Verify that push notifications are enabled in both your iPhone settings and the VK Admin app settings. Go to 'Settings' > 'Notifications' >... ⇲
 
Uploads issue

Unable to specify source for publication

Fix: Check the app settings to see if there is an option to specify the source for publications. This may be located under the publication or pos... ⇲
 
Settings issue

No geolocation feature

Fix: Ensure that location services are enabled for the VK Admin app. Go to 'Settings' > 'Privacy' > 'Location Services' and make sure that VK Adm... ⇲
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 what users are saying
Good experience
88.8%

Bad experience
7.5%

Neutral
3.7%

~ from our NLP analysis of 107 combined software ratings.

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 Private Data VK Admin collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Contact Info
    • Identifiers
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • User Content
    • Identifiers
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics