fix problems on Brown Thomas [iphone]

—— Run into issues on Brown Thomas? Get help pending when official support gets back to you!

Brown Thomas

Info:

company: Brown Thomas

: https://www.brownthomas.com/contactus/

Chat with our AI-based Brown Thomas Support

🛠️ Common Brown Thomas Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Click and collect delivery not attached to items

Fix: Ensure that you are selecting the 'Click and Collect' option during the checkout process. If the option is not available, check if the items... ⇲

Difficult filtering options

Fix: Use the search bar to enter specific keywords related to the items you are looking for. This can help narrow down results more effectively t... ⇲

Customization issue

Cannot filter by size and color simultaneously

Fix: Try using the search function to first filter by size, then manually look for the color you want within the filtered results. This may take... ⇲

No option for saving favorite items

Fix: Use the 'Add to Cart' feature as a temporary workaround to keep track of items you are interested in purchasing later. You can always remove... ⇲

Settings issue

Lack of store availability/location information

Fix: Check the app settings to ensure location services are enabled. This may help the app provide you with store availability based on your curr... ⇲

Performance issue

Inconsistent app performance

Fix: Clear the app cache by going to your iPhone settings, selecting the Brown Thomas app, and choosing 'Clear Cache' if available. This can help... ⇲

Payments issue

Limited payment options

Fix: Check if your preferred payment method is supported by the app. If not, consider using a different payment method that is accepted, such as... ⇲

Loading issue

Slow loading times

Fix: Ensure you have a stable internet connection. Try switching between Wi-Fi and mobile data to see if loading times improve. OR Close other... ⇲

Search issue

Poor search functionality

Fix: Use specific keywords or product names when searching to yield better results. Avoid generic terms that may return too many unrelated items.... ⇲

Content issue

Inadequate product descriptions

Fix: Look for additional images or customer reviews that may provide more context about the product. Sometimes, user-generated content can fill i... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

96.2%

Neutral

2.3%

Bad experience

1.5%

~ from our NLP analysis of 131 combined software ratings.

Switch to these Alternatives:

Arnotts

Adverts.ie

Sculpted By Aimee

Cloud 10 Beauty

Virgo Boutique Ireland

WIW App

River Island

LOOKFANTASTIC: Beauty & Makeup

Women's Best

Fudi & More

Private Data Brown Thomas collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Identifiers
Data Linked to You: The following data may be collected and linked to your identity:
- Financial Info
- Contact Info
- Identifiers
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Location
- Usage Data
- Diagnostics