fix problems on LOOKFANTASTIC [iphone]

—— Run into issues on LOOKFANTASTIC? Get help pending when official support gets back to you!

LOOKFANTASTIC: Beauty & Makeup

Info:

company: The Hut.com Ltd

: https://www.lookfantastic.com/help-centre.list

: www.lookfantastic.com

Chat with our AI-based LOOKFANTASTIC Support

🛠️ Common LOOKFANTASTIC Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

LOOKFANTASTIC delivery times are inconsistent

Fix: Check the delivery options selected during checkout. Ensure that you are choosing the correct shipping method that aligns with your expectat... ⇲

In-app customer service is unresponsive

Fix: Try using the FAQ section of the app or website for common issues. Many apps have a knowledge base that can provide immediate answers withou... ⇲

Payments issue

Payments often get stuck in processing

Fix: Ensure that your payment method is valid and has sufficient funds. Check your bank account or card statement to confirm that the payment was... ⇲

Bugs issue

LOOKFANTASTIC has bugs causing incorrect shipping charges

Fix: Double-check the items in your cart and the shipping address you have entered. Sometimes, incorrect shipping charges can be due to errors in... ⇲

Promo codes do not work in the app

Fix: Verify that the promo code is still valid and applicable to the items in your cart. Some codes may have restrictions or expiration dates.... ⇲

UI issue

LOOKFANTASTIC is blank and unusable

Fix: Try closing the app completely and reopening it. If that doesn't work, restart your device to clear any temporary glitches that may be causi... ⇲

Security issue

Security checks are overly frequent

Fix: Ensure that your app is updated to the latest version, as updates may improve the security protocols and reduce the frequency of checks. O... ⇲

Support issue

Used products are sent without response

Fix: Check your order history in the app to confirm the status of your order. If you see that a used product was sent, take a screenshot for your... ⇲

Syncing issue

Session overlap issues between app and mobile site

Fix: Log out of both the app and the mobile site, then log back into the app first. This can help reset your session and resolve any conflicts.... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

95.0%

Bad experience

2.9%

Neutral

2.1%

~ from our NLP analysis of 917 combined software ratings.

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I SAW IT FIRST

Private Data LOOKFANTASTIC collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Identifiers
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- User Content
- Identifiers
- Usage Data
- Diagnostics