fix problems on Bartell Drugs [iphone]

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—— Run into issues on Bartell Drugs? Get help pending when official support gets back to you!

Bartell Drugs
Info:
company: Bartell Drugs
: https://www.bartelldrugs.com/
: www.bartelldrugs.com
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UI issue

Session expired popup blocks interaction

Fix: Try closing the app completely and reopening it. This can reset the session and may prevent the popup from appearing. OR If the issue per... ⇲

Unskippable logout screen

Fix: If you encounter this screen, try force-closing the app and reopening it to see if it bypasses the logout screen. OR Check for any app up... ⇲

Disorganized list of prescriptions

Fix: Look for sorting or filtering options within the app to organize your prescriptions by date, status, or medication name. OR If the app do... ⇲

Modal popup blocks login

Fix: Try tapping outside the modal popup to see if it closes. If not, force close the app and reopen it. OR Check for app updates that may fix... ⇲

Inability to see processing status of prescriptions

Fix: Check the app regularly for updates on your prescription status, as it may take time to reflect changes. OR If the app does not provide s... ⇲
 
Bugs issue

Prescription info not found when requesting refill

Fix: Ensure that you are logged into the correct account associated with your prescriptions. Double-check your account details and try again. O... ⇲

Refill requests not processed correctly

Fix: Double-check the refill request details for accuracy before submitting. Ensure all required fields are filled out correctly. OR If you su... ⇲

Silent failure when requesting refills at different locations

Fix: Make sure the location you are requesting the refill from is set correctly in the app. Check your location settings and preferences. OR I... ⇲

Old prescriptions cannot be deleted or archived

Fix: Check if there is an option in the app settings to manage your prescriptions. Some apps allow you to hide or archive old prescriptions. OR... ⇲

Bartell Drugs shows prescriptions as 'in progress' after pickup

Fix: Try refreshing the app by pulling down on the screen to update the status of your prescriptions. OR Log out and log back in to see if the... ⇲

Negative prescriptions displayed

Fix: Check your prescription history for any errors or duplicates. If you find inaccuracies, note them for correction. OR If the issue persist... ⇲

Bartell Drugs does not process refills at midnight

Fix: Try submitting refill requests during regular business hours when the pharmacy is operational. OR If you need to request a refill at midn... ⇲
 
Login issue

Cumbersome login view

Fix: Consider using a password manager to store and autofill your login credentials, making the login process quicker and easier. OR If you ha... ⇲
 
Slow issue

Slow data retrieval

Fix: Ensure you have a stable internet connection. Switch between Wi-Fi and cellular data to see if performance improves. OR Close any other a... ⇲
 
Notifications issue

Inaccurate refill prompts

Fix: Verify the refill prompts against your actual prescription schedule. If discrepancies exist, note them for future reference. OR If you no... ⇲

Inaccurate notifications about prescriptions

Fix: Check your notification settings in the app and ensure they are configured correctly for timely alerts. OR If notifications are consisten... ⇲

Lack of reminders for doctor consultations

Fix: Set up calendar reminders on your iPhone for upcoming doctor consultations to ensure you don't miss them. OR If the app has a notes or re... ⇲

Delay in notifications for prescription readiness

Fix: Check your notification settings in the app to ensure they are enabled and configured correctly. OR If delays persist, consider setting u... ⇲
 
Compatibility issue

Bartell Drugs does not support Face ID

Fix: Check the app settings to see if there is an option to enable Face ID or biometric login. If not, consider using a strong password instead.... ⇲
 
Crashes issue

Bartell Drugs frequently stops working

Fix: Ensure your iPhone is updated to the latest iOS version, as compatibility issues can cause app crashes. OR Try clearing the app's cache o... ⇲
 
Loading issue

Bartell Drugs is slow to load

Fix: Close any unnecessary apps running in the background to free up resources on your iPhone. OR Try restarting your iPhone to clear temporar... ⇲
 
Updates issue

Website does not allow updating personal information

Fix: Try using a different web browser or clearing your current browser's cache and cookies to resolve any loading issues. OR If the website c... ⇲

Recent updates made the app unusable

Fix: Check for any new updates in the App Store that may fix bugs introduced in the recent version. OR If the app remains unusable, consider u... ⇲
 
Syncing issue

Data retrieval system not connected with store orders

Fix: Ensure that your app is updated to the latest version, as updates may improve data connectivity with store orders. OR If the issue persis... ⇲
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 what users are saying
Good experience
74.1%

Bad experience
20.1%

Neutral
5.7%

~ from our NLP analysis of 870 combined software ratings.

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 Private Data Bartell Drugs collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Health & Fitness
    • Contact Info
    • Identifiers
    • Usage Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Diagnostics