fix problems on The Roku App (Official) [iphone]

—— Run into issues on The Roku App (Official)? Get help pending when official support gets back to you!

The Roku App (Official)

Info:

company: ROKU INC

: https://support.roku.com/index

: www.roku.com

Chat with our AI-based The Roku App (Official) Support

🛠️ Common The Roku App (Official) Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

slow loading times

Fix: 1. Check Your Internet Connection: Ensure that your Wi-Fi is working properly. You can do this by testing other apps or websites. If your co... ⇲

2% of users had this problem

frequent crashes

Fix: 1. Update the App: Go to the App Store and check for any available updates for the Roku App. Keeping the app updated can fix bugs that cause... ⇲

2% of users had this problem

Offline issue

limited offline functionality

Fix: 1. Download Content: If the app allows, download shows or movies for offline viewing when you have a stable internet connection. Look for a... ⇲

Notifications issue

inconsistent notifications

Fix: 1. Check Notification Settings: Go to Settings > Notifications > Roku App and ensure that notifications are enabled. Adjust the settings to... ⇲

UI issue

difficult navigation

Fix: 1. Familiarize Yourself with the Layout: Spend some time exploring the app to understand its layout and features. Look for a help section wi... ⇲

Compatibility issue

limited device compatibility

Fix: 1. Check Compatibility: Visit the Roku website to confirm which devices are compatible with the Roku App. Ensure your device meets the requi... ⇲

Freezing issue

The Roku App (Official) freezes while watching stream

Fix: 1. Restart the Roku App: Close the app completely by swiping it away from the app switcher. Then, reopen the app to see if the issue persist... ⇲

Support issue

poor customer support

Fix: 1. Utilize Online Resources: Visit the Roku support website for FAQs, troubleshooting guides, and community forums where you can find soluti... ⇲

Customization issue

lack of customization options

Fix: 1. Explore Settings: Check the app settings to see if there are any available customization options that you may have overlooked. 2. Provide... ⇲

Battery issue

high battery consumption

Fix: 1. Close Background Apps: Ensure that other apps are closed to reduce battery drain. Double-tap the home button (or swipe up) and swipe away... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

93.9%

Bad experience

3.4%

Neutral

2.7%

~ from our NLP analysis of 3,574,432 combined software ratings.

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Private Data The Roku App (Official) collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Contact Info
- Search History
- Identifiers
- Usage Data
Data Linked to You: The following data may be collected and linked to your identity:
- Contact Info
- User Content
- Search History
- Identifiers
- Usage Data
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Diagnostics