fix problems on Wildix Collaboration [iphone]

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—— Run into issues on Wildix Collaboration ? Get help pending when official support gets back to you!

Wildix Collaboration Mobile
Info:
company: Wildix s.r.l.
: http://www.wildix.com/
Chat with our AI-based Wildix Collaboration Support
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Network issue
Requires good network for call clarity

Fix: Test your network speed using a speed test app. If your speed is below 1 Mbps, consider switching to a different Wi-Fi network or using cell... ⇲
Wildix Collaboration does not work without Wi-Fi

Fix: Ensure that cellular data is enabled for the Wildix app. Go to Settings > Cellular and scroll down to find Wildix, then toggle it on to allo... ⇲
Incoming calls drop personal calls

Fix: Check your call settings in the Wildix app. Ensure that the app is not set to override personal calls. You may need to adjust settings relat... ⇲
Cannot make outgoing calls

Fix: Check your account settings within the Wildix app to ensure that your account is active and properly configured for making calls. You may ne... ⇲
 
Notifications issue
Notifications not functioning properly

Fix: Check your notification settings for the Wildix app. Go to Settings > Notifications > Wildix and ensure that Allow Notifications is turned o... ⇲
Missed call notifications incorrect

Fix: Make sure that the app is allowed to send notifications. Go to Settings > Notifications > Wildix and ensure that all notification settings a... ⇲
Notifications not optional

Fix: Check the app settings to see if there is an option to customize notification preferences. If not, consider using the iPhone's Do Not Distur... ⇲
 
Glitches issue
Glitchy videoconferencing

Fix: Ensure that your device meets the app's requirements for video calls. Close any other apps running in the background that may be using bandw... ⇲
 
Bugs issue
Calls coming through when logged out

Fix: Ensure that you are fully logged out of the app. Go to the app settings and select 'Log Out' to ensure that your account is not active. OR... ⇲
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 what users are saying
Good experience
94.9%

Bad experience
3.1%

Neutral
2.0%

~ from our NLP analysis of 350 combined software ratings.

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 Private Data Wildix Collaboration collects from your iPhone
  1. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics