fix problems on MiCollab [iphone]

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—— Run into issues on MiCollab ? Get help pending when official support gets back to you!

MiCollab for Mobile
Info:
company: Mitel Networks Corporation
: https://www.mitel.com/support
: www.mitel.com
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Network issue

calls drop frequently

Fix: 1. Check your network strength: Ensure you have a strong signal. If you're in an area with poor reception, try moving to a location with bet... ⇲

MiCollab frequently goes offline

Fix: 1. Check your internet connection: Ensure that your Wi-Fi or cellular data is stable. If you notice frequent disconnections, try resetting y... ⇲

calls directed to voicemail instead of ringing

Fix: 1. Check call forwarding settings: Go to the app settings and ensure that call forwarding is not enabled to voicemail. 2. Verify Do Not Dis... ⇲
 
Settings issue

does not respect work hours

Fix: 1. Check app settings: Go to the settings within MiCollab and look for options related to work hours or do not disturb settings. Ensure they... ⇲
 
Notifications issue

inconsistent call notifications

Fix: 1. Check notification settings: Go to your iPhone's Settings > Notifications > MiCollab and ensure that notifications are enabled. 2. Updat... ⇲

chat feature lacks notifications

Fix: 1. Check chat notification settings: Go to MiCollab settings and ensure that chat notifications are enabled. 2. Verify device notification... ⇲

calls ring too briefly

Fix: 1. Check call settings: Go to the app settings and look for options related to call ringing duration. Adjust it if possible. 2. Ensure netw... ⇲

MiCollab does not display incoming call notifications

Fix: 1. Check notification settings: Go to your iPhone's Settings > Notifications > MiCollab and ensure that incoming call notifications are enab... ⇲
 
Battery issue

poor battery performance

Fix: 1. Limit background app refresh: Go to Settings > General > Background App Refresh and disable it for MiCollab to save battery. 2. Reduce c... ⇲
 
Compatibility issue

difficult to switch between devices

Fix: 1. Log out and log in: If you need to switch devices, log out of MiCollab on the current device and log in on the new one. 2. Use the same... ⇲
 
Updates issue

glitches after updates

Fix: 1. Clear app cache: If the app allows, clear the cache to resolve any glitches caused by the update. 2. Restart the app: Close and reopen M... ⇲
 
Features issue

no voicemail functionality

Fix: 1. Check settings: Go to the app settings and look for voicemail options. Ensure that voicemail is enabled. 2. Update the app: Make sure yo... ⇲
 
Registration issue

excessive re-registration calls

Fix: 1. Check your internet connection: Ensure you have a stable connection, as poor connectivity can cause re-registration issues. 2. Update th... ⇲
 
UI issue

interface is not user-friendly

Fix: 1. Explore the app: Spend some time navigating through the app to familiarize yourself with its layout and features. 2. Check for tutorials... ⇲
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 what users are saying
Bad experience
66.7%

Good experience
22.2%

Neutral
11.1%

~ from our NLP analysis of 27 combined software ratings.

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 Private Data MiCollab collects from your iPhone
  1. Data Not Collected: The developer does not collect any data from this app.