fix problems on Rankontre [iphone]

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—— Run into issues on Rankontre? Get help pending when official support gets back to you!

Rankontre: Match. Chat. Date.
Info:
company: Haiti Open, Inc.
: https://rankontre.com/contact
: rankontre.com
Chat with our AI-based Rankontre Support
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UI issue

Poor interface design

Fix: 1. Provide feedback: While you cannot contact developers, you can share your thoughts with friends or on social media to raise awareness abo... ⇲
 
Notifications issue

Notifications not working

Fix: 1. Check notification settings: Go to Settings > Notifications > Rankontre. Ensure that 'Allow Notifications' is turned on and that the aler... ⇲
 
Registration issue

Long and annoying signup process

Fix: 1. Use a password manager: If the signup process requires a lot of information, consider using a password manager to autofill your details,... ⇲

Frequent errors during account creation

Fix: 1. Check internet connection: Ensure you have a stable internet connection. Switch between Wi-Fi and mobile data to see if that resolves the... ⇲
 
Network issue

Not enough users to connect with

Fix: 1. Expand your search radius: In the app settings, increase your location radius to connect with users further away, which may increase your... ⇲

Lack of professional users

Fix: 1. Use filters: If the app has filters for user types, apply them to find more professional users. OR 2. Network: Share your experience o... ⇲

Insufficient user base in the states

Fix: 1. Expand your search radius: Increase your location settings to connect with users in nearby states or regions. OR 2. Promote the app: S... ⇲
 
Login issue

Inability to log in with Facebook

Fix: 1. Use email login: If Facebook login is not working, try logging in with your email and password instead. If you forgot your password, use... ⇲

Login issues despite correct credentials

Fix: 1. Reset password: If you are sure your credentials are correct, try resetting your password using the 'Forgot Password' feature to ensure t... ⇲
 
Account issue

Limited likes for regular profiles

Fix: 1. Upgrade to premium: If the app offers a premium subscription, consider upgrading to increase your like limits and access additional featu... ⇲

Password reset email not received

Fix: 1. Check spam/junk folder: Sometimes, password reset emails can end up in the spam or junk folder. Make sure to check there. OR 2. Wait a... ⇲
 
Messages issue

Difficult to message or upload pictures

Fix: 1. Check permissions: Go to Settings > Privacy > Photos and ensure Rankontre has permission to access your photos. If not, enable it. OR... ⇲

Message restriction feature malfunctions

Fix: 1. Restart the app: Close and reopen the app to refresh its functionality and see if the issue persists. OR 2. Check settings: Go to the... ⇲
 
Syncing issue

Location not refreshing automatically

Fix: 1. Enable location services: Go to Settings > Privacy > Location Services, and ensure that Rankontre is set to 'While Using the App' or 'Alw... ⇲
 
Glitches issue

Glitchy functionality

Fix: 1. Update the app: Check for updates in the App Store and install the latest version to fix known bugs. OR 2. Clear app cache: Go to Sett... ⇲
 
Uploads issue

Slow picture upload

Fix: 1. Check internet speed: Ensure you have a stable and fast internet connection. Try switching between Wi-Fi and mobile data to see if it imp... ⇲
 
Payments issue

Paid subscription without access to features

Fix: 1. Log out and log back in: Sometimes, logging out of your account and logging back in can refresh your subscription status and grant access... ⇲
 
Search issue

Kicks users out when searching profiles

Fix: 1. Restart the app: Close the app completely and reopen it to see if that resolves the issue. OR 2. Update the app: Check for updates in... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Bad experience
49.5%

Good experience
39.4%

Neutral
11.1%

~ from our NLP analysis of 99 combined software ratings.

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 Private Data Rankontre collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Usage Data

  Cost of Subscriptions
  1. VIP 30 days for male: $9.99 Upgrades give more benefits!
  2. VIP 30 days for female: $9.99 Upgrades give more benefits!
  3. VIP 90 days for male: $19.99 Upgrades give more benefits!
  4. VIP 90 days for female: $19.99 Upgrades give more benefits!
  5. VIP 1 month Male: $9.99 Upgrade to VIP to send gifts, add photos
  6. VIP 180 days for male: $29.99 Upgrades give more benefits!
  7. VIP 365 days for male: $49.99 Upgrades give more benefits!
  8. VIP 1 month Female: $9.99 Upgrade to VIP to send gifts, add photos
  9. VIP 3 months Male: $19.99 Upgrade to VIP to send gifts, add photos
  10. VIP 365 days for female: $49.99 Upgrades give more benefits!