fix problems on Home V [iphone]

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—— Run into issues on Home V? Get help pending when official support gets back to you!

Home V - Smart Camera
Info:
company: Puwell Technology Inc.
: https://www.virtavo.com/Page/support
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Notifications issue

Misses important motion events

Fix: Adjust the motion detection settings in the app. Go to the settings menu, find 'Motion Detection' or 'Alerts', and ensure that the sensitivi... ⇲

Limited sharing options for notifications

Fix: Explore the app's settings to see if there are any options for sharing notifications. Look for a 'Sharing' or 'Notifications' section in the... ⇲

Only one user can receive push notifications

Fix: Check if the app has a multi-user feature in the settings. If available, enable it and add additional users to receive notifications. This m... ⇲
 
Network issue

Home V frequently goes offline

Fix: Ensure that your internet connection is stable. If you are using Wi-Fi, try moving closer to the router or resetting the router to improve c... ⇲
 
Backup issue

Issues with saving images to the cloud

Fix: Verify that your cloud storage settings are correctly configured in the app. Go to the settings menu, find 'Cloud Storage' or 'Backup Settin... ⇲
 
Support issue

Customer support is unresponsive

Fix: Check the app for any FAQs or help sections that may provide answers to common issues. Often, user manuals or help guides can be found withi... ⇲
 
UI issue

Alerts appear in incorrect language

Fix: Check the language settings in the app. Go to the settings menu, look for 'Language' or 'Localization', and ensure that the correct language... ⇲
 
Login issue

Requires frequent login and logout to function properly

Fix: Check for any app updates that may address this issue. Go to the App Store, search for the Home V app, and see if there is an update availab... ⇲
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 what users are saying
Good experience
82.6%

Bad experience
12.2%

Neutral
5.2%

~ from our NLP analysis of 344 combined software ratings.

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 Private Data Home V collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • Identifiers
    • Usage Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics

  Cost of Subscriptions
  1. 7-Day video History(1 Camera): $1.99 $1.99=7-Day video History(1 Camera)
  2. Home Plan(1 Camera): $1.99 $1.99=Home Plan(1 Camera)
  3. 7-Day video History(3 Camera): $3.99 $3.99=7-Day video History(3 Camera)
  4. 30-Day video History(1 Camera): $2.99 $2.99=30-Day video History(1 Camera)
  5. Home Plan(2 Camera): $3.99 $3.99=Home Plan(2 Camera)
  6. 30-Day video History(3 Camera): $5.99 $5.99=30-Day video History(3 Camera)
  7. Professional Plan (1 Camera): $3.99 $3.99=Professional Plan((1 Camera)
  8. 7-Day video History(4 Camera): $4.99 $4.99=7-Day video History(4 Camera)
  9. Home Plan(3 Camera): $5.99 $5.99=Home Plan(3 Camera)
  10. Professional Plan (2 Camera): $6.99 $6.99=Professional Plan((2 Camera)