fix problems on Pixiv [iphone]

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—— Run into issues on Pixiv? Get help pending when official support gets back to you!

pixiv
Info:
company: pixiv Inc.
: http://www.pixiv.net/support.php
: www.pixiv.net
Chat with our AI-based pixiv Support
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Ads issue

Push for premium subscription

Fix: If you are not interested in the premium subscription, adjust your notification settings to limit promotional messages. Go to the app settin... ⇲

Limited tag muting for non-premium users

Fix: Make a list of tags you want to avoid and manually filter your feed by avoiding those tags in your searches. This can help you curate your c... ⇲
 
Privacy issue

Inadequate content filtering

Fix: Regularly check and adjust your content preferences in the app settings. Look for any options related to content filtering or safety setting... ⇲

Content accessibility concerns

Fix: Adjust your content preferences in the app settings to ensure you are seeing the content that aligns with your interests and accessibility n... ⇲

Presence of disturbing content

Fix: Adjust your content preferences in the app settings to filter out unwanted content. Look for any options related to content safety or filter... ⇲
 
Compatibility issue

pixiv lacks many website features

Fix: Familiarize yourself with the features that are available in the app and make the most of them. Sometimes, the app may have unique features... ⇲
 
Loading issue

Slow image loading

Fix: Check your internet connection. Ensure you are connected to a stable Wi-Fi network or have a strong mobile data signal. If the connection is... ⇲

Low resolution images displayed initially

Fix: Look for settings within the app that allow you to adjust image quality or loading preferences. This may help in displaying higher resolutio... ⇲
 
UI issue

Difficult to navigate through multiple images

Fix: Use the swipe gestures to navigate through images more smoothly. Familiarize yourself with the swipe left/right functionality to move betwee... ⇲
 
Login issue

Frequent login issues

Fix: Ensure that your app is updated to the latest version, as updates often fix bugs related to login issues. Check the App Store for any availa... ⇲
 
Syncing issue

Inconsistent bookmark syncing

Fix: Check your internet connection to ensure that bookmarks can sync properly. A stable connection is essential for syncing features to work eff... ⇲
 
Customization issue

Limited ways for artists to gain visibility

Fix: Encourage artists to engage with the community by commenting and sharing their work on social media platforms. This can help increase their... ⇲

Lack of multi-select for organizing saved pictures

Fix: Use a manual method to organize saved pictures by creating separate folders or categories within your saved items, if the app allows for it.... ⇲
 
Account issue

Moderation issues leading to account suspensions

Fix: Review the community guidelines and ensure that your content adheres to them. This can help prevent accidental violations that may lead to s... ⇲
 
Network issue

Connection errors when following artists

Fix: Check your internet connection to ensure it is stable. A weak connection can lead to errors when trying to follow artists. OR Try restart... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
92.0%

Bad experience
5.5%

Neutral
2.5%

~ from our NLP analysis of 5,785 combined software ratings.

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 Private Data pixiv collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Location
    • Identifiers
    • Usage Data
    • Diagnostics
    • Other Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Location
    • Contact Info
    • User Content
    • Search History
    • Identifiers
    • Usage Data
    • Diagnostics
    • Other Data

  Cost of Subscriptions
  1. pixiv Premium: $4.99 pixiv Premium service
  2. pixiv Premium (no new users): $4.99 pixiv Premium service
  3. pixiv Premium: $13.49 pixiv Premium service
  4. pixiv Premium: $45.99 pixiv Premium service
  5. pixiv Premium: $24.99 pixiv Premium service
  6. 600 points: $4.99 Use it to send "Shoutout" on pixiv iOS app.
  7. 120 points: $0.99 Use it to send "Shoutout" on pixiv iOS app.
  8. 160 points: $0.99 Use it to send "Shoutout" on pixiv iOS app.
  9. 240 points: $1.99 Use it to send "Shoutout" on pixiv iOS app.
  10. 800 points: $4.99 Use it to send "Shoutout" on pixiv iOS app.