fix problems on Osmo Costume Party [iphone]

—— Run into issues on Osmo Costume Party? Get help pending when official support gets back to you!

Osmo Costume Party

Info:

company: Tangible Play

: http://www.playosmo.com

: www.playosmo.com

Chat with our AI-based Osmo Costume Party Support

🛠️ Common Osmo Costume Party Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Osmo Costume Party no longer working

Fix: 1. Restart your iPhone: Press and hold the power button until you see the 'slide to power off' option. Slide to turn off your device, then p... ⇲

Repeatedly asks to put character board in front of device

Fix: 1. Ensure proper lighting: Make sure the area is well-lit, as poor lighting can affect the camera's ability to recognize the character board... ⇲

Screen issue

Black screen on app launch

Fix: 1. Force close the app: Double-tap the home button (or swipe up from the bottom of the screen on newer iPhones) to view all open apps. Swipe... ⇲

Bugs issue

Does not recognize game pieces

Fix: 1. Check the game pieces: Ensure that the game pieces are clean and undamaged. Wipe them with a soft cloth to remove any dirt or residue tha... ⇲

Inconsistent performance with character recognition

Fix: 1. Test in different environments: Try using the app in various locations with different lighting conditions to see if performance improves.... ⇲

Support issue

Troubleshooting suggestions ineffective

Fix: 1. Review the user manual: Refer to the Osmo Costume Party user manual for specific troubleshooting steps that may not have been tried yet.... ⇲

Updates issue

Osmo Costume Party is not supported or updated

Fix: 1. Check for alternative apps: If the app is no longer supported, look for other Osmo apps that may offer similar functionality and are acti... ⇲

Gameplay issue

Game is not engaging

Fix: 1. Explore different game modes: Check if the app offers various modes or levels that may be more engaging. Experiment with these options to... ⇲

Content issue

Issues with content appropriateness

Fix: 1. Review content settings: Check if the app has settings to filter or adjust content based on age or preferences. Adjust these settings as... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

53.4%

Bad experience

37.7%

Neutral

8.9%

~ from our NLP analysis of 146 combined software ratings.

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Private Data Osmo Costume Party collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Location
- Contact Info
- Identifiers
- Usage Data
- Diagnostics