fix problems on Chewy [iphone]

—— Run into issues on Chewy? Get help pending when official support gets back to you!

Chewy - Pet Care & Pharmacy

Info:

company: Chewy, Inc.

: https://www.chewy.com/help

: www.chewy.com

Chat with our AI-based Chewy Support

🛠️ Common Chewy Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Chewy is buggy

Fix: 1. Update the App: Go to the App Store, search for Chewy, and check if there’s an update available. If so, tap 'Update' to install the lates... ⇲

Chewy logs out unexpectedly

Fix: 1. Check for Updates: Ensure you have the latest version of the app installed. Go to the App Store and update if necessary. 2. Reinstall the... ⇲

Account issue

Issues with password reset emails

Fix: 1. Check Spam/Junk Folder: Sometimes, password reset emails can end up in the spam or junk folder. Make sure to check there. 2. Resend the E... ⇲

Payments issue

Difficulty confirming credit card for new addresses

Fix: 1. Verify Card Information: Double-check that all credit card details (number, expiration date, CVV) are entered correctly. 2. Use a Differe... ⇲

Loading issue

Inconsistent delivery times

Fix: 1. Check Order Status: Go to your account and check the order status for updates. 2. Contact Customer Support: Use the app's chat feature or... ⇲

Updates issue

Limited functionality for updating auto-ship orders

Fix: 1. Access Auto-Ship Settings: Go to your account settings and find the auto-ship section. Here, you can modify the frequency, items, and del... ⇲

UI issue

No images for some products

Fix: 1. Refresh the App: Close the app completely and reopen it to see if the images load. 2. Check Internet Connection: Ensure you have a stable... ⇲

Navigation issues within the app

Fix: 1. Familiarize with the Layout: Spend some time exploring the app to understand its layout and navigation. 2. Use the Search Function: If yo... ⇲

Crashes issue

Chewy crashes during use

Fix: 1. Update the App: Ensure you have the latest version of the app installed. Go to the App Store and update if necessary. 2. Restart Your Dev... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

98.6%

Neutral

0.8%

Bad experience

0.6%

~ from our NLP analysis of 948,262 combined software ratings.

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Private Data Chewy collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Purchases
- Contact Info
- Search History
- Identifiers
- Usage Data
Data Linked to You: The following data may be collected and linked to your identity:
- Purchases
- Financial Info
- Contact Info
- User Content
- Search History
- Identifiers
- Usage Data
- Diagnostics
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- User Content
- Diagnostics