fix problems on News 12 [iphone]

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News 12 Mobile
Info:
company: NEWS 12 INTERACTIVE, INC.
: http://www.news12.com
: www.news12.com
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Video issue

Auto-playing videos when reading articles

Fix: 1. Go to the app settings and look for an option to disable auto-play for videos. This is often found under 'Playback' or 'Video Settings'.... ⇲

Inability to watch videos in landscape mode

Fix: 1. Check if your device is locked in portrait mode. Swipe down from the top-right corner to access the Control Center and ensure the orienta... ⇲
 
Notifications issue

Notifications lead to blank pages

Fix: 1. Check if the app is updated to the latest version. Go to the App Store, search for News 12 Mobile, and see if an update is available. 2.... ⇲
 
Updates issue

Live news feature removed

Fix: 1. Check the app's settings or help section to see if there are any updates or changes regarding the live news feature. 2. If the feature is... ⇲

Outdated suggested articles

Fix: 1. Refresh the app by pulling down on the main feed to update the content. 2. Check for app updates in the App Store to ensure you have the... ⇲

Missing weather radar and traffic updates

Fix: 1. Check if the app has a dedicated section for weather and traffic updates. If not, consider using a separate weather app for accurate info... ⇲

Inconsistent content updates

Fix: 1. Ensure the app is updated to the latest version. Go to the App Store and check for updates. 2. Refresh the app regularly to get the lates... ⇲
 
UI issue

Unorganized layout

Fix: 1. Explore the app settings to see if there are options to customize the layout or organize content according to your preferences. 2. Provid... ⇲

Difficult navigation

Fix: 1. Familiarize yourself with the app's layout by exploring all sections. Look for a help or tutorial section within the app. 2. If navigatio... ⇲
 
Crashes issue

Constant crashes

Fix: 1. Ensure your iPhone has enough storage space. Go to Settings > General > iPhone Storage and delete unnecessary apps or files. 2. Uninstall... ⇲
 
Settings issue

Default location changes unexpectedly

Fix: 1. Check the app's location settings. Go to Settings > Privacy > Location Services and ensure that News 12 Mobile is set to 'While Using' or... ⇲
 
Bugs issue

Duplicate headlines in top stories

Fix: 1. Refresh the app to see if the duplicates resolve themselves. 2. If the issue persists, consider reporting it through the app's feedback o... ⇲

Poor spelling and grammar in articles

Fix: 1. If you notice errors, consider taking screenshots and reporting them through the app's feedback option. 2. For personal use, you can copy... ⇲
 
Ads issue

Ads interrupting content

Fix: 1. Check if there is a premium version of the app that offers an ad-free experience. 2. Try to use the app during times when fewer ads are l... ⇲

Frustrating ad duration before videos

Fix: 1. Look for any settings in the app that allow you to adjust ad preferences or skip ads. 2. Consider using the app during off-peak hours whe... ⇲
 
Compatibility issue

Inability to access live TV for certain cable customers

Fix: 1. Check if your cable provider is listed as a supported provider in the app settings. 2. Ensure that you are logged in with the correct cab... ⇲
 
Support issue

Lack of response from developers regarding issues

Fix: 1. Regularly check the app for updates, as developers may address issues in new releases. 2. Engage with the app community or forums to see... ⇲
 
Loading issue

News 12 does not load or open properly

Fix: 1. Restart your iPhone to clear any temporary glitches. 2. Ensure the app is updated to the latest version. 3. If the app still does not ope... ⇲
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 what users are saying
Good experience
95.3%

Neutral
2.9%

Bad experience
1.8%

~ from our NLP analysis of 65,892 combined software ratings.

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 Private Data News 12 collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
    • Usage Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics