fix problems on FPL EVolution [iphone]

—— Run into issues on FPL EVolution? Get help pending when official support gets back to you!

FPL EVolution

Info:

company: NextEra Energy, Inc

: http://www.fpl.com/

: www.fpl.com

Chat with our AI-based FPL EVolution Support

🛠️ Common FPL EVolution Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Cannot paste password during account creation

Fix: Instead of using the paste function directly, try typing the password manually. If you have a password manager, check if it has an option to... ⇲

Focus lost when using password manager

Fix: Ensure that your password manager is updated to the latest version, as updates often fix bugs related to app interactions. Additionally, che... ⇲

Customization issue

Non-intuitive charger type selection

Fix: Familiarize yourself with the charger types by checking the app's help section or user guide, if available. This can provide clarity on whic... ⇲

Updates issue

Missing features from Wallbox application

Fix: Check if there are any updates available for the FPL EVolution app that may include the missing features. Go to the App Store, search for th... ⇲

Charging session details are insufficient

Fix: Check if there are any settings within the app that allow you to customize the information displayed during charging sessions. Look for opti... ⇲

Map shows no charge stations after update

Fix: Check your internet connection to ensure that the app can load the map data. If the connection is weak, try switching to a different network... ⇲

Payments issue

Removed Apple Pay option

Fix: Check if there are any settings within the app that allow you to re-enable Apple Pay or add a new payment method. Sometimes, payment options... ⇲

Payment errors on first attempt

Fix: Ensure that your payment information is entered correctly, including card number, expiration date, and CVV. Double-check for any typos or er... ⇲

Bugs issue

Location filters on map do not work

Fix: Check your app permissions to ensure that location services are enabled for the FPL EVolution app. Go to Settings > Privacy > Location Servi... ⇲

FPL EVolution does not keep user logged in

Fix: Check the app settings for any options related to session management or 'stay logged in' features. Ensure that these options are enabled if... ⇲

Settings issue

No option to update WiFi settings

Fix: Look for a settings menu within the app that may allow you to manage WiFi connections. If not, check the app's help section for guidance on... ⇲

UI issue

Generic app design

Fix: Provide feedback within the app if there is an option to do so, suggesting improvements to the design. Meanwhile, focus on using the app's f... ⇲

Syncing issue

Charging sessions carryover not displayed correctly

Fix: Try logging out and back into the app to refresh the session data. This can sometimes resolve display issues. OR If the issue persists, c... ⇲

Crashes issue

FPL EVolution closes when reading communication from FPL

Fix: Ensure that your device's operating system is up to date, as compatibility issues can cause apps to crash. Go to Settings > General > Softwa... ⇲

FPL EVolution crashes when using QR code

Fix: Ensure that your device's camera permissions are enabled for the app. Go to Settings > Privacy > Camera and check if the app has access. O... ⇲

FPL EVolution crashes when starting charge on iPhone 15 Pro Max

Fix: Check for any available updates for both the app and your iPhone's iOS, as updates often fix compatibility issues that can cause crashes.... ⇲

Account issue

Forms of payment wiped from account

Fix: Check if there is a backup or recovery option within the app to restore payment methods. If not, re-enter your payment information manually.... ⇲

Password manager not usable during account creation

Fix: Check if your password manager has an option to fill in passwords automatically instead of copying and pasting, which may work better during... ⇲

Compatibility issue

FPL EVolution does not show up on CarPlay

Fix: Ensure that your iPhone is connected to CarPlay properly. Go to Settings > General > CarPlay and check if the app is listed. If not, try res... ⇲

Downloads issue

No way to charge without downloading the app

Fix: Look for alternative charging stations that may allow you to charge without an app, such as those that accept credit card payments directly... ⇲

Registration issue

Registration fails with 'too many requests' error

Fix: Wait for a period of time before attempting to register again, as this error often indicates that the server is receiving too many requests... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

54.0%

Bad experience

42.0%

Neutral

4.0%

~ from our NLP analysis of 50 combined software ratings.

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Rivian

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Private Data FPL EVolution collects from your iPhone

Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Location
- Contact Info
- Identifiers
- Usage Data
- Diagnostics