fix problems on Park Princeton [iphone]

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—— Run into issues on Park Princeton? Get help pending when official support gets back to you!

Park Princeton
Info:
company: The Town of Princeton
: https://www.passportparking.com/support/
Chat with our AI-based Park Princeton Support
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UI issue

Confusing time bar

Fix: Familiarize yourself with the time bar by reviewing any available tutorials or help sections within the app. This can provide clarity on how... ⇲

Time selector bounces

Fix: Ensure that your app is updated to the latest version, as updates often fix bugs like this. Check the App Store for any available updates.... ⇲

Lacks human empathy in time selection

Fix: When selecting time, consider setting reminders on your phone to help manage your parking duration more effectively, rather than relying sol... ⇲
 
Payments issue

Meter does not reflect payment

Fix: Take a screenshot of your payment confirmation and keep it handy. If the meter does not reflect your payment, you can use this as proof if y... ⇲

Poor payment processing feedback

Fix: After making a payment, wait a few moments for the app to process the transaction before navigating away from the payment screen. This can h... ⇲

High service fee

Fix: Review the app for any subscription options that may reduce service fees for frequent users. Sometimes, a monthly or yearly plan can save mo... ⇲

Requires credit card but fails to accept it

Fix: Double-check that your credit card information is entered correctly, including the expiration date and CVV. Ensure that your card is not exp... ⇲

Double billing issues

Fix: Keep a record of your transactions, including dates and amounts, to help identify any discrepancies. If you notice double billing, document... ⇲

No refunds available

Fix: Review the app's terms and conditions regarding refunds to understand the policy. If you believe you are entitled to a refund, document your... ⇲
 
Downloads issue

Large app size and slow download

Fix: Check your device storage and delete any unnecessary apps or files to free up space. This can help improve download speeds and app performan... ⇲
 
Location issue

Cannot identify parking location

Fix: Use your phone's GPS settings to ensure location services are enabled for the app. Go to Settings > Privacy > Location Services and make sur... ⇲
 
Navigation issue

Random navigation

Fix: Check for any updates to the app that may address navigation issues. Keeping the app updated can resolve many bugs. OR Try uninstalling a... ⇲
 
Account issue

Forgets user credentials

Fix: Use a password manager to store your credentials securely, which can help you log in quickly without forgetting your details. OR Make sur... ⇲

No parking history shown

Fix: Check if there is a settings option within the app to enable parking history tracking. Sometimes this feature is turned off by default. OR... ⇲
 
Support issue

Auto replies for bug reports

Fix: If you receive an auto-reply, try to follow up with additional details about the bug to ensure your report is taken seriously. Include scree... ⇲

No customer support response

Fix: Check the app for any FAQs or help sections that may address your issue without needing direct support. OR Try reaching out through diffe... ⇲
 
Network issue

Glitches with low signal

Fix: Try to park in areas with better cellular reception to avoid glitches. If you know you will be in a low-signal area, plan ahead and use the... ⇲
 
Crashes issue

Park Princeton crashes or requires re-registration

Fix: Ensure that your app is updated to the latest version, as updates often fix stability issues. Check the App Store for updates. OR If the... ⇲
 
Performance issue

Inconsistent performance

Fix: Regularly clear the app's cache and data to improve performance. Go to your iPhone settings, select the app, and choose 'Clear Cache'. OR... ⇲
 
Settings issue

No time extension allowed

Fix: Set a timer on your phone to remind you when your parking time is about to expire, allowing you to return to the app promptly to manage your... ⇲
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 what users are saying
Good experience
92.8%

Bad experience
5.2%

Neutral
2.0%

~ from our NLP analysis of 2,270 combined software ratings.

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 Private Data Park Princeton collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Financial Info
    • Location
    • Contact Info
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics