A. 1. Look for a help or FAQ section within the app or on the official website. Many common issues are addressed there. 2. Utilize community forums or social media platforms where other users may share solutions or experiences regarding the app.

B. 1. Document your issue clearly, including steps to reproduce it, and try reaching out through any available support channels like email or social media. 2. Check if there are user-generated guides or videos on platforms like YouTube that may provide solutions to common problems.