fix problems on ADCB ProCash [iphone]

—— Run into issues on ADCB ProCash ? Get help pending when official support gets back to you!

ADCB ProCash Mobile

Info:

company: ADCB

: http://www.adcb.com

: www.adcb.com

Chat with our AI-based ADCB ProCash Support

🛠️ Common ADCB ProCash Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

ADCB ProCash is complicated

Fix: Take time to explore the app's features and settings. Familiarize yourself with the layout by navigating through different sections. Conside... ⇲

does not show real account balance

Fix: Ensure that you have a stable internet connection, as connectivity issues can affect data display. Try refreshing the app or logging out and... ⇲

Updates issue

lacks real-time financial data

Fix: Verify that you have enabled notifications and updates in the app settings. This may help in receiving timely updates on your financial data... ⇲

Security issue

face biometrics fails during transactions

Fix: Ensure that your face is well-lit and that the camera is clean. If the app continues to fail, try resetting your face ID settings in your iP... ⇲

no OTP option when biometrics fail

Fix: Check the app settings to see if there is an option to enable OTP as a backup authentication method. If not, consider using a different auth... ⇲

OTP number not working properly

Fix: Double-check that your phone number is entered correctly in the app settings. If it is correct, try requesting a new OTP to see if that reso... ⇲

multiple attempts needed for OTP

Fix: Ensure that you are entering the OTP promptly, as they often expire quickly. If you are having trouble, try requesting a new OTP immediately... ⇲

UI issue

not user friendly

Fix: Take advantage of any help or support sections within the app that may provide tips on navigation and usage. This can help you become more c... ⇲

poor user journey layout

Fix: Take notes on specific areas of the app that feel confusing or poorly laid out. This can help you identify patterns and find workarounds for... ⇲

Slow issue

slow performance compared to old app

Fix: Clear the app's cache by going to your iPhone settings, selecting the app, and choosing to clear data if available. This can help improve pe... ⇲

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