Fix Superfan, The Social Music App errors on iphone

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21 problems reported in the past 24 hours

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Bugs
Inaccurate data tracking

🛠️ Try logging out of the app and then logging back in. This can refresh your data and may correct inac... show fix »
Inaccurate data tracking

🛠️ Try logging out of the app and then logging back in to refresh your data. This can sometimes correct... show fix »
 
Network
App outages

🛠️ Check your internet connection. Ensure you are connected to Wi-Fi or have a strong cellular signal.... show fix »
App outages

🛠️ Check your internet connection to ensure it is stable. Switch between Wi-Fi and mobile data to see i... show fix »
 
Syncing
Limited vibe history

🛠️ Explore the app's settings to see if there is an option to expand or view more detailed vibe history... show fix »
Data collection timing issues

🛠️ Ensure that your app is set to sync data regularly. Check the app settings for any sync frequency op... show fix »
Data not updating accurately

🛠️ Try refreshing the app by pulling down on the main screen to force a data refresh. This can help upd... show fix »
Cannot access past weeks' stats

🛠️ Check the app settings to see if there is an option to view historical data. If available, navigate... show fix »
Limited vibe history

🛠️ Explore the app's settings to see if there is an option to expand or view more detailed vibe history... show fix »
 
Features
Lack of detailed song play counts

🛠️ Check if there is a 'Play History' or 'Song Stats' section in the app. If not, consider using a thir... show fix »
Missing categories for awards

🛠️ Explore the app's settings or help section to see if there are any updates or announcements regardin... show fix »
No recommend feature for songs

🛠️ Check if there are any playlists or curated lists within the app that might serve as recommendations... show fix »
Limited group size categories

🛠️ Check if there are any settings within the app that allow you to adjust group sizes or create custom... show fix »
No comment feature on posts

🛠️ Look for any alternative ways to interact with posts, such as liking or sharing, which may serve a s... show fix »
Limited group features

🛠️ Explore the app for any group settings or features that may not be immediately visible, such as crea... show fix »
No raw data access

🛠️ Check if there are any export options in the app settings that allow you to download your data in a... show fix »
Lack of detailed song play counts

🛠️ Check if there is a 'My Music' or 'Library' section in the app that might provide more detailed stat... show fix »
Missing categories for awards

🛠️ Explore the app's settings or help section to see if there are any options to customize or suggest a... show fix »
No recommend feature for songs

🛠️ Look for a 'Discover' or 'Explore' section in the app that may suggest songs based on your listening... show fix »
 
Crashes
App freezes or crashes

🛠️ Ensure that your app is updated to the latest version. Go to the App Store, search for Superfan, and... show fix »
App freezes or crashes

🛠️ Ensure that your app is updated to the latest version available in the App Store. Updates often fix... show fix »
 
Account
Inability to view friends' profiles

🛠️ Check your privacy settings within the app to ensure that friend profiles are not restricted. Look f... show fix »
Inability to view friends' profiles

🛠️ Check your privacy settings within the app to ensure that friend profiles are not restricted. Adjust... show fix »
 
UI
UI minor issues

🛠️ Try adjusting the display settings on your iPhone. Go to Settings > Display & Brightness and experim... show fix »
UI issues

🛠️ Adjust the display settings on your iPhone by going to Settings > Display & Brightness to see if cha... show fix »
 
Support
No in-app reporting for glitches

🛠️ Keep a personal log of any glitches you encounter, noting the time and what you were doing when the... show fix »
No in-app reporting for glitches

🛠️ Keep a personal log of any glitches you encounter, noting the steps that led to the issue, which can... show fix »
 
Loading
Inconsistent loading of stats

🛠️ Ensure that your internet connection is stable. If you are on Wi-Fi, try switching to cellular data... show fix »
 
Updates
Inconsistent weekly updates

🛠️ Check the app's update schedule in the settings or help section to understand when updates are typic... show fix »
 
Notifications
Notification issues

🛠️ Go to your iPhone settings, select 'Notifications', find Superfan, and ensure that notifications are... show fix »
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 Contact Support
Developer:
Sparky Tech, Inc.
Email:
  https://superfan.social/support
Website:
🌐 superfan.social
Terms/Privacy:
⚔️ https://superfan.social/privacy-policy
 Switch to these Alternatives:
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Swipefy for Spotify

 Private Data Superfan, the social music app collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • Identifiers
    • Usage Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Identifiers
    • Usage Data
    • Diagnostics

 Breakdown of Software Ratings
Positive experience
84.9%

Negative experience
12.3%

Neutral
2.8%

~ from our NLP analysis of 1,540 combined software ratings.