fix problems on EliteSingles [iphone]

—— Run into issues on EliteSingles? Get help pending when official support gets back to you!

EliteSingles: Serious Dating

Info:

company: Spark Networks Services GmbH

: https://www.elitesingles.com/customer-care

: www.elitesingles.com

Chat with our AI-based EliteSingles Support

🛠️ Common EliteSingles Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

EliteSingles requires a password to delete account but does not prompt for one during sign-up

Fix: To delete your account, open the EliteSingles app and navigate to the 'Settings' menu. Look for the 'Account' section. You should find an op... ⇲

Frequent fake profiles and bots

Fix: To minimize interactions with fake profiles, be cautious about profiles that lack detailed information or have generic photos. Report any su... ⇲

Settings issue

Poor filtering options for matches

Fix: Utilize the existing filters to narrow down your search. Go to the 'Search' or 'Matches' section and adjust the filters based on age, locati... ⇲

Inability to set specific distance preferences

Fix: Check the app's settings to see if there are any location-based filters available. Adjust your location settings to ensure the app is using... ⇲

Inability to filter out incomplete profiles

Fix: While the app may not have a specific filter for incomplete profiles, focus on profiles that have detailed information and multiple photos.... ⇲

Engagement issue

Limited user engagement and activity

Fix: To increase your engagement, actively participate in the app by sending messages, liking profiles, and updating your own profile regularly.... ⇲

Limited options for genuine connections

Fix: To increase your chances of finding genuine connections, actively participate in the app by sending messages and engaging with profiles that... ⇲

Lack of regional meet-ups or community engagement features

Fix: Engage with other users through the app's messaging feature to create your own connections and potentially organize meet-ups. This can foste... ⇲

Payments issue

High subscription cost with low value

Fix: Evaluate the features you are using and determine if a subscription is necessary for your needs. If you find the subscription costly, consid... ⇲

No free trial or tier available

Fix: If you are hesitant to commit to a subscription, look for any promotional offers that may provide temporary access to premium features. This... ⇲

Verification issue

Inconsistent profile verification process

Fix: If you notice inconsistencies in profile verification, report any suspicious profiles to the app. This can help the app improve its verifica... ⇲

Slow issue

Slow and laggy app performance

Fix: Ensure that your app is updated to the latest version, as updates often include performance improvements. Go to the App Store, search for El... ⇲

Support issue

Unresponsive customer support

Fix: If you encounter issues with customer support, try reaching out through multiple channels such as email, in-app messaging, or social media.... ⇲

Profile issue

Profiles often lack sufficient information or photos

Fix: When browsing profiles, focus on those that provide detailed information and multiple photos. If you encounter profiles lacking information,... ⇲

Account issue

Repeated issues with account access and functionality

Fix: If you experience repeated access issues, ensure that your app is updated and that your internet connection is stable. Try logging out and b... ⇲

Messages issue

Overwhelming number of spam or scam messages

Fix: Use the app's blocking feature to block and report spam or scam messages. This helps improve your experience and reduces the number of unwan... ⇲

UI issue

Outdated and clunky interface

Fix: Familiarize yourself with the app's layout and features to navigate it more efficiently. Sometimes, learning shortcuts can improve your expe... ⇲

Glitches issue

Frequent technical glitches and errors

Fix: Ensure that your app is updated to the latest version, as updates often fix bugs and improve stability. Check the App Store for any availabl... ⇲

Algorithm issue

Misleading matching algorithms

Fix: Be proactive in adjusting your profile and preferences to better align with your dating goals. The more accurate your profile, the better th... ⇲

Privacy issue

Privacy concerns regarding personal information

Fix: Review the app's privacy settings to control what information is visible to other users. Adjust your settings to limit the visibility of per... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

76.6%

Bad experience

19.2%

Neutral

4.2%

~ from our NLP analysis of 1,481 combined software ratings.

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Private Data EliteSingles collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Identifiers
Data Linked to You: The following data may be collected and linked to your identity:
- Purchases
- Financial Info
- Location
- Contact Info
- User Content
- Identifiers
- Usage Data
- Sensitive Info
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Diagnostics

Cost of Subscriptions

1 Month Premium: $74.99 Unlock all premium features
3 Months Premium: $119.99 Unlock all premium features
6 Months Premium: $169.99 Unlock all premium features
1 Month Premium: $69.99 Unlock all premium features
1 Month Premium: $59.99 Unlock all premium features
1 Month Premium: $79.99 Unlock all premium features
3 Months Premium: $49.90 Unlock all premium features
1 Month Premium: $24.99 Unlock all premium features
3 Months Premium: $129.99 Unlock all premium features
1 Month Premium: $69.90 Unlock all premium features