fix problems on NBC LA [iphone]

—— Run into issues on NBC LA? Get help pending when official support gets back to you!

NBC LA: News, Weather, Live TV

Info:

company: NBCUniversal Media, LLC

: https://www.nbclosangeles.com/contact-us/

: www.nbclosangeles.com

Chat with our AI-based NBC LA Support

🛠️ Common NBC LA Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

NBC LA freezes while watching stream

Fix: 1. Check your internet connection: Ensure you have a stable Wi-Fi or cellular connection. You can do this by trying to load other apps or we... ⇲

Weather page is dysfunctional

Fix: 1. Refresh the page: Pull down on the weather page to refresh the data. This can help if the page is not loading correctly. 2. Check locati... ⇲

UI issue

Two thirds of an article is cut off

Fix: 1. Rotate your device: Sometimes, switching between portrait and landscape mode can help display the full article. 2. Zoom out: Use a pinch... ⇲

Difficult to close read stories

Fix: 1. Use the back button: If you are in a story, look for a back button or swipe gesture to return to the previous screen. 2. Tap outside the... ⇲

Freezing issue

Screen freezes due to pop-up ads

Fix: 1. Close the ad: If a pop-up ad appears, look for a small 'X' or 'Close' button in the corner of the ad to dismiss it. 2. Enable 'Do Not Tr... ⇲

Updates issue

Navigation is hard after updates

Fix: 1. Familiarize yourself with the new layout: After an update, take some time to explore the app and get used to any changes in navigation.... ⇲

Crashes issue

NBC LA crashes frequently

Fix: 1. Update the app: Ensure you are using the latest version of the NBC LA app, as updates often fix bugs that cause crashes. 2. Restart your... ⇲

Compatibility issue

Limited functionality on iPad compared to iPhone

Fix: 1. Check for updates: Ensure that the NBC LA app is updated to the latest version on your iPad, as updates may improve functionality. 2. Us... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

92.1%

Bad experience

5.7%

Neutral

2.1%

~ from our NLP analysis of 1,414 combined software ratings.

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Watch Duty: Wildfire Maps

Private Data NBC LA collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Location
- Identifiers
- Usage Data
Data Linked to You: The following data may be collected and linked to your identity:
- Location
- Contact Info
- User Content
- Search History
- Identifiers
- Usage Data
- Diagnostics