fix problems on CTV News [iphone]

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—— Run into issues on CTV News? Get help pending when official support gets back to you!

CTV News: News for Canadians
Info:
company: Bell Media Inc.
: http://www.ctvnews.ca/faq
: www.ctvnews.ca
Chat with our AI-based CTV News Support
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Crashes issue

frequent crashes

Fix: 1. Update the app to the latest version available in the App Store. Developers often release updates to fix bugs and improve stability. 2. R... ⇲
 
Loading issue

limited offline functionality

Fix: 1. Check if the app has a feature to download content for offline viewing. Look for a download icon next to videos or articles. If available... ⇲
 
Support issue

poor customer support

Fix: 1. Utilize the app's FAQ or help section, which may provide answers to common issues. Look for a 'Help' or 'Support' option within the app.... ⇲
 
Notifications issue

inconsistent notifications

Fix: 1. Go to Settings > Notifications > CTV News and ensure that notifications are enabled. Check that the alert style is set to your preference... ⇲
 
UI issue

difficult navigation

Fix: 1. Familiarize yourself with the app layout by exploring all sections. Look for a tutorial or help section within the app that may guide you... ⇲
 
Customization issue

lack of customization options

Fix: 1. Explore the app settings to see if there are any available customization options, such as changing themes or layout preferences. 2. If cu... ⇲
 
Battery issue

high battery consumption

Fix: 1. Check battery usage by going to Settings > Battery and see how much battery the CTV News app is consuming. If it's high, limit usage or c... ⇲
 
Compatibility issue

limited device compatibility

Fix: 1. Check the App Store for the latest version of the app and ensure your device meets the minimum requirements. If your device is outdated,... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
91.6%

Bad experience
4.8%

Neutral
3.6%

~ from our NLP analysis of 4,606 combined software ratings.

 Switch to these Alternatives:
CBC News
The Globe and Mail
Alberta Emergency Alert
BBC World Service
Voyent Alert!
CNN: Breaking US & World News
Reuters News
Al Jazeera English
Breaking News: Local & Alerts
NBC News: Breaking & US News

 Private Data CTV News collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Location
    • Contact Info
    • Search History
    • Identifiers
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Contact Info
    • Identifiers
    • Usage Data
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Search History
    • Usage Data
    • Diagnostics