fix problems on Wingo [iphone]

—— Run into issues on Wingo? Get help pending when official support gets back to you!

Wingo

Info:

company: Wingo

: https://wingosd.atlassian.net/servicedesk/customer/portal/3

: www.wingo.com

Chat with our AI-based Wingo Support

🛠️ Common Wingo Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Wingo freezes during login

Fix: 1. Force close the Wingo app: Double-tap the home button (or swipe up from the bottom of the screen on newer iPhones) to view all open apps.... ⇲

Unable to check in

Fix: 1. Ensure you are using the latest version of the Wingo app. Update it via the App Store if necessary. 2. Check your flight status: Sometime... ⇲

Downloads issue

Cannot download boarding pass

Fix: 1. Ensure you are logged into your Wingo account and that your check-in is complete. 2. Try accessing your boarding pass through the Wingo w... ⇲

Payments issue

Payment processing issues

Fix: 1. Check your payment method: Ensure that your credit/debit card is valid and has sufficient funds. 2. Try using a different payment method... ⇲

Duplicate charges for baggage

Fix: 1. Check your email for confirmation of baggage charges. If you see duplicates, take a screenshot of the charges. 2. Log into your Wingo acc... ⇲

Cannot buy tickets

Fix: 1. Ensure you are using the latest version of the Wingo app or try using the website instead. 2. Check your internet connection to ensure it... ⇲

Extra charges for online check-in

Fix: 1. Review the terms and conditions on the Wingo website regarding online check-in fees. 2. If you believe you were incorrectly charged, docu... ⇲

Support issue

Poor customer service

Fix: 1. Use the Wingo app or website to access the FAQ section, which may provide answers to common issues. 2. Try reaching out via social media... ⇲

Long wait times for customer support

Fix: 1. Use the Wingo app or website to access the FAQ section for common issues. 2. Try reaching out via social media platforms where Wingo has... ⇲

Account issue

Inability to correct name

Fix: 1. Check the Wingo app or website for a section on managing bookings. Some airlines allow minor corrections directly through their platforms... ⇲

Network issue

Website times out

Fix: 1. Clear your browser cache and cookies: Go to Settings > Safari > Clear History and Website Data. 2. Try accessing the website using a diff... ⇲

Bugs issue

Missing flight status information

Fix: 1. Check the Wingo app or website for any updates on your flight status. 2. Use third-party flight tracking websites or apps to get real-tim... ⇲

Broken links in app

Fix: 1. Restart the app to see if the issue resolves itself. 2. Check for app updates in the App Store and install any available updates. OR 3... ⇲

No functionality for web check-in

Fix: 1. Ensure you are logged into your Wingo account and that your flight is eligible for web check-in. 2. Try accessing the web check-in featur... ⇲

UI issue

Wingo does not allow itinerary input for return flights

Fix: 1. Ensure you are using the latest version of the Wingo app. 2. Try entering your return flight details manually in the app or website under... ⇲

Notifications issue

Delayed flights with no communication

Fix: 1. Check the Wingo app or website for any updates on your flight status. 2. Use third-party flight tracking websites or apps to get real-tim... ⇲