fix problems on Glucose Buddy Diabetes Tracker [iphone]

—— Run into issues on Glucose Buddy Diabetes Tracker? Get help pending when official support gets back to you!

Glucose Buddy Diabetes Tracker

Info:

company: Azumio Inc.

: https://support.azumio.com/

: www.glucosebuddy.com

Chat with our AI-based Glucose Buddy Diabetes Tracker Support

🛠️ Resolved Issues on iPhone:

—— Does any problem match yours? click to get a solution tailored for you

Cluttered interface

Fix: To declutter the interface, try customizing your dashboard. Go to the settings menu and look for options to rearrange or hide certain featur... »»

Poor reporting features

Fix: Utilize the export feature if available. Check if you can export your data to a CSV or Excel file, which can then be analyzed using spreadsh... »»

Ads issue

Obnoxious ads in free version

Fix: Consider upgrading to the premium version if it offers an ad-free experience. This can enhance your usability and reduce distractions. OR... »»

Syncing issue

Limited data sharing options

Fix: Explore the app settings to see if there are any options for sharing data via email or exporting to other health apps. This can help you sha... »»

Sync issues with step tracking

Fix: Ensure that your step tracking app is properly synced with Glucose Buddy. Check the app settings for any sync options and ensure both apps a... »»

Updates issue

Pressure to upgrade

Fix: Ignore upgrade prompts by simply dismissing them. Focus on using the features available in the free version without feeling pressured to upg... »»

Rare bug fix updates

Fix: Regularly check for app updates in the App Store. Keeping the app updated can help mitigate bugs as they are fixed in newer versions. OR... »»

Frequent upgrade prompts

Fix: Adjust your notification settings in the app to minimize prompts. Look for options to disable upgrade notifications if available. OR Set... »»

Screen issue

Data entry screen does not fit on mobile

Fix: Try rotating your device to landscape mode, which may provide a better view of the data entry screen and allow for easier input. OR Check... »»

Compatibility issue

Inability to pair with Dexcom

Fix: Ensure that both the Glucose Buddy app and Dexcom app are updated to their latest versions. Sometimes compatibility issues arise from outdat... »»

Account issue

Lack of separate accounts

Fix: If you need to track multiple users, consider creating separate profiles within the app if that feature exists. Otherwise, you may need to u... »»

Settings issue

Missing fasting category

Fix: Manually log fasting periods in the notes section or create a custom entry to track your fasting times until the feature is added in future... »»

Limited analytical data capability

Fix: Export your data to a spreadsheet program where you can perform more detailed analysis and create custom graphs or reports. OR Look for t... »»

Limited food database

Fix: Add custom food entries using the notes section to track foods not available in the database until the database is expanded. OR Consider... »»

Customization issue

Inability to customize food entries

Fix: Use the notes section to add custom nutritional information for foods that are not in the database, allowing you to track them manually. O... »»

Inability to manually input exercise

Fix: Use the notes section to log your exercise manually until the feature is added in future updates. OR Consider using a different fitness t... »»

Non-editable meal logs

Fix: If you need to make changes, consider creating a new entry with the correct information and deleting the incorrect one. OR Use the notes... »»

Rigid exercise categories

Fix: Use the notes section to log exercises that do not fit into the provided categories, allowing for more flexibility in tracking. OR Consid... »»

Inability to select food types for nutritional info

Fix: Manually input nutritional information in the notes section for foods that do not allow selection of food types. OR Use a separate nutrit... »»

Freezing issue

App freezes

Fix: Force close the app by swiping it away in the app switcher and then reopening it. This can resolve temporary freezing issues. OR If the p... »»

Bugs issue

Inconsistent time stamps for readings

Fix: Check your device's time settings to ensure they are set to the correct time zone and format, as this can affect timestamps in the app. OR... »»

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

97.0%

Bad experience

1.7%

Neutral

1.3%

~ from our NLP analysis of 24,026 combined software ratings.

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CONTOUR DIABETES app (US)

Private Data Glucose Buddy Diabetes Tracker collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Location
- Contact Info
- Identifiers
- Usage Data
Data Linked to You: The following data may be collected and linked to your identity:
- Health & Fitness
- Purchases
- Location
- Contact Info
- User Content
- Identifiers
- Usage Data
- Sensitive Info
- Diagnostics
- Other Data

Cost of Subscriptions

Premium: $39.99 Access to premium diabetes features
Premium: $39.99 Advanced diabetes management tools
Premium: $14.99 Unlock BG, A1C, Carb tracking and more!
Premium: $59.99 Unlock BG, A1C, Carb tracking and more!
Premium: $14.99 Unlock BG, A1C, Carb tracking and more!
Multi-Device Cross-Sync (bidirectional) 1Y add-on: $12.99 Sync between multiple iOS devices (iPhone, iTouch, iPad) and conveniently backup/sync/restore from your GB account. Logs added online also sync back to your devices.
Premium: $49.99 Unlock glucose buddy premium features
Premium: $59.99 Access to premium features
Premium: $39.99 Access to Glucose Buddy Premium features
Premium: $14.99 Unlock BG, A1C, Carb tracking and more!