fix problems on MOMO陌陌 [iphone]

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—— Run into issues on MOMO陌陌? Get help pending when official support gets back to you!

MOMO陌陌
Info:
company: Beijing Momo Technology Co., Ltd.
: http://www.immomo.com/help
: www.immomo.com
Chat with our AI-based MOMO陌陌 Support
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Compatibility issue

Limited functionality for non-Chinese users

Fix: Focus on the features that are available to you. Create a profile and explore the social aspects of the app that do not require extensive fu... ⇲

Incompatibility with iPhone X

Fix: Check for any available updates for the MOMO app in the App Store. Developers often release updates to fix compatibility issues with newer d... ⇲
 
Security issue

Unreliable facial ID verification

Fix: If you are having trouble with facial ID verification, try resetting the facial recognition settings on your iPhone. Go to Settings > Face I... ⇲
 
Network issue

Frequent connectivity issues

Fix: Check your internet connection. Ensure that you are connected to a stable Wi-Fi network or have a strong cellular signal. You can also try t... ⇲
 
Notifications issue

In-app notifications are misleading

Fix: To manage misleading notifications, go to the app settings and adjust your notification preferences. Turn off notifications that are not rel... ⇲
 
Account issue

Account flagging and banning for foreign users

Fix: If you find your account flagged, review the app's community guidelines and ensure that your usage complies with them. Avoid posting content... ⇲

Difficulties unsubscribing from membership

Fix: To unsubscribe, go to your account settings within the app. Look for subscription or membership options and follow the prompts to cancel you... ⇲
 
Support issue

No customer service support

Fix: Look for user forums or community groups online where other users share their experiences and solutions. This can be a valuable resource for... ⇲
 
Crashes issue

MOMO陌陌 crashes on iPhone after updates

Fix: If the app crashes, try uninstalling and reinstalling it. This can help clear any corrupted data that may have been introduced during the up... ⇲
 
Privacy issue

Censorship of messages on certain topics

Fix: To avoid censorship, steer clear of sensitive topics that may trigger the app's filters. Focus on general conversation topics that are less... ⇲
 
Ads issue

Spam in in-app interface

Fix: Report spam messages or users directly within the app. Look for options to report or block users who are sending spam content. OR Adjust... ⇲
 
Settings issue

No clear rules or guidelines

Fix: Explore the app thoroughly to find any sections that may outline community guidelines or rules. Sometimes these are hidden in the settings o... ⇲
 
Messages issue

Cannot send messages to others

Fix: Check if you have met any requirements for messaging, such as mutual connections or account verification. Some apps restrict messaging until... ⇲
 
Freezing issue

MOMO陌陌 freezes while watching streams

Fix: If the app freezes, try closing other apps running in the background to free up memory. Double-click the home button (or swipe up from the b... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
86.4%

Bad experience
9.8%

Neutral
3.8%

~ from our NLP analysis of 11,047 combined software ratings.

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微博
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 Private Data MOMO陌陌 collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Financial Info
    • Location
    • Contact Info
    • Contacts
    • User Content
    • Search History
    • Identifiers
    • Sensitive Info
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Purchases
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. 108元陌陌币礼包: $14.99 花费108购买陌陌币礼包
  2. 518元陌陌币礼包: $69.99 花费518购买陌陌币礼包
  3. 518元陌陌币礼包: $69.99 花费518购买陌陌币礼包
  4. 60元陌陌币礼包: $8.99 花费60元购买陌陌币礼包
  5. 6元陌陌币礼包: $0.99 花费6元购买陌陌币礼包
  6. 30元陌陌币礼包: $3.99 花费30元购买陌陌币礼包
  7. 陌陌会员自动续费服务: $1.99 陌陌会员自动续费服务
  8. 陌陌会员自动续费服务: $1.99 陌陌会员自动续费服务
  9. 12元陌陌币礼包: $1.99 花费12元购买陌陌币礼包
  10. 旗舰会员自动续费服务: $3.99 旗舰会员自动续费服务