fix problems on QQ [iphone]

​

—— Run into issues on QQ? Get help pending when official support gets back to you!

QQ
Info:
company: Tencent Technology (Shenzhen) Company Limited
: https://support.qq.com/discuss/637_1.shtml
Chat with our AI-based QQ Support
   Hello! How can I assist you?  

characters left:
 
Battery issue
Overheats on devices

Fix: Close other apps running in the background to free up resources. This can help reduce the load on your device and prevent overheating. OR... ⇲
 
Compatibility issue
Only supports Chinese language

Fix: Use a translation app to help navigate the QQ interface. You can take screenshots of the app and translate them to understand the options be... ⇲
Limited functionality for foreign users

Fix: Focus on the features that are available to you and make the most of them. Explore the app to discover hidden functionalities. OR Engage... ⇲
No English language option

Fix: Use a translation app to help navigate the app. You can take screenshots and translate them to understand the interface better. OR Look f... ⇲
 
Registration issue
Account creation limited to Chinese phone numbers

Fix: Consider using a virtual phone number service that provides Chinese numbers for registration. Ensure the service is reliable and secure. O... ⇲
Registration fails for non-Chinese numbers

Fix: Use a virtual phone number service that provides a Chinese number for registration. Ensure it is a reputable service to avoid issues. OR... ⇲
Invalid phone number error during registration

Fix: Double-check the format of the phone number you are entering. Ensure it includes the correct country code and is formatted properly. OR T... ⇲
Server busy during registration attempts

Fix: Try registering during off-peak hours when server traffic may be lower. This can improve your chances of successful registration. OR Clea... ⇲
 
UI issue
Cluttered interface

Fix: Try to customize the interface by hiding or removing unnecessary features if the app allows it. This can help streamline your experience.... ⇲
Lack of visual hierarchy

Fix: Take time to familiarize yourself with the layout and prioritize the features you use most often. This can help you navigate more efficientl... ⇲
Inconsistent interface styles

Fix: Adapt to the different styles by focusing on the functionality rather than the aesthetics. Familiarize yourself with each section's purpose.... ⇲
Hard to read font and color combinations

Fix: Adjust your device's display settings to increase contrast or change the font size, if possible. This can make text easier to read. OR Us... ⇲
 
Updates issue
Frequent updates cause confusion

Fix: Turn on notifications for the app store to stay informed about updates. Read the update notes to understand what changes have been made. O... ⇲
 
Account issue
Account recovery requires Chinese phone number

Fix: If you have access to a Chinese phone number, use it for recovery. Otherwise, consider reaching out to friends in China for assistance. OR... ⇲
Unclear account verification process

Fix: Follow the prompts carefully during the verification process. Take screenshots of each step to refer back to if needed. OR Look for user... ⇲
Account frozen without clear reason

Fix: Check your email for any notifications from QQ regarding your account status. Follow any instructions provided to resolve the issue. OR T... ⇲
 
Security issue
Hacked accounts with poor security response

Fix: Enable two-factor authentication if available. This adds an extra layer of security to your account. OR Regularly change your password an... ⇲
 
Audio issue
QQ plays unsolicited sounds

Fix: Check the app's settings for sound options and disable any notifications or sounds that are not necessary. OR Adjust your device's sound... ⇲
 
Login issue
Repeated login loops

Fix: Clear the app's cache and data through your device settings. This can resolve issues related to corrupted data. OR Uninstall and reinstal... ⇲
 
Support issue
No hotline support for account issues

Fix: Utilize online forums or community support groups where users share solutions to common problems. This can be a valuable resource. OR Loo... ⇲
 
Privacy issue
QQ data cannot be deleted

Fix: Check the app settings for any options related to data management. Some apps allow you to clear cache or delete specific data. OR If the... ⇲
 
Video issue
Inability to view video clips without upgrade

Fix: Look for alternative apps that offer similar video viewing capabilities without requiring an upgrade. OR Check if there are any free tria... ⇲
  Have a specific Problem? Resolve Your Issue below:
characters left:


 what users are saying
Bad experience
55.4%

Good experience
40.5%

Neutral
4.1%

~ from our NLP analysis of 8,345 combined software ratings.

 Switch to these Alternatives:
微博
赛氪竞赛社区-大学生必备赛事加分提升神器
巴达狗～陪伴你的无聊时光
皮皮搞笑
旺旺商聊
声贝 - 处CP点歌聊天应有尽有
成人交友-同城的聊天交友社交软件
多彩校园
Hay - Video Call & Live Chat
安安车生活

 Private Data QQ collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Financial Info
    • Location
    • Contact Info
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Health & Fitness
    • Contacts
    • User Content
    • Search History
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. 12个月超级会员: $34.99 238.00的价格订阅12个月超级会员使用权
  2. 会员158元宝石: $22.99 用于购买会员158元宝石
  3. 1个月超级会员: $3.99 25.00的价格订阅1个月超级会员使用权
  4. 超级会员: $2.99 尊享QQ等级加速、超大群、个性化装扮等多项炫酷特权
  5. 1个月黄钻: $1.99 12.00的价格订阅1个月黄钻使用权
  6. 12个月QQ会员: $17.99 118.00的价格订阅12个月QQ会员使用权
  7. 6元金豆套餐: $0.99 6.00的价格购买6元金豆套餐
  8. 6个月超级会员: $17.99 118.00的价格订阅6个月超级会员使用权
  9. 3个月超级会员: $8.99 60.00的价格订阅3个月超级会员使用权
  10. 1个月黄钻（自动续费）: $1.49 订阅1个月黄钻（自动续费）