fix problems on Bitdefender [iphone]

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—— Run into issues on Bitdefender ? Get help pending when official support gets back to you!

Bitdefender Mobile Security
Info:
company: Bitdefender SRL
: http://www.bitdefender.com/support/contact-us.html
: www.bitdefender.com
Chat with our AI-based Bitdefender Support
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Support issue

Customer service unresponsive

Fix: Check the Bitdefender support website for FAQs and troubleshooting guides that may address your issue without needing to contact customer se... ⇲

Lack of advanced information on issues

Fix: Utilize the Bitdefender knowledge base and community forums to find more detailed information on specific issues you may be facing. These re... ⇲
 
Battery issue

Battery drain issues

Fix: To reduce battery drain, go to Settings > Battery and check which apps are consuming the most power. You can adjust the settings for Bitdefe... ⇲
 
Security issue

Web protection does not stay active

Fix: Ensure that the web protection feature is enabled in the Bitdefender app settings. Go to the app, navigate to the protection settings, and t... ⇲

Bitdefender fails to activate web protection automatically

Fix: Check the app settings to ensure that the option for automatic activation of web protection is enabled. Navigate to the protection settings... ⇲
 
Network issue

VPN connection issues

Fix: Check your internet connection to ensure it is stable. If you are on Wi-Fi, try switching to mobile data or vice versa to see if the VPN con... ⇲

Web protection interferes with email and messaging

Fix: If web protection is causing issues, you can temporarily disable it while using email or messaging apps. Go to the Bitdefender app and toggl... ⇲

Frequent disconnections from WiFi

Fix: Check your Wi-Fi settings and ensure that your device is set to automatically connect to your preferred network. Go to Settings > Wi-Fi and... ⇲
 
Payments issue

Refund process problematic

Fix: Review the refund policy on the Bitdefender website to understand the conditions under which refunds are granted. Make sure you meet these c... ⇲

Misleading subscription renewal process

Fix: Keep track of your subscription dates and set reminders for when your subscription is due to renew. This can help you avoid unexpected charg... ⇲
 
Privacy issue

Confusing terms and conditions

Fix: Take the time to read through the terms and conditions carefully. If there are specific sections that are unclear, consider looking for summ... ⇲
 
Compatibility issue

Incompatibility with other VPNs

Fix: To avoid conflicts, disable any other VPN services you have installed on your device before using Bitdefender's VPN. This can help ensure th... ⇲

Web protection and VPN do not collaborate

Fix: Check the settings in both the web protection and VPN sections of the Bitdefender app to ensure they are both enabled. Sometimes, toggling t... ⇲

Inconsistent user experience across devices

Fix: Ensure that all devices are running the latest version of Bitdefender Mobile Security. Updates can improve compatibility and user experience... ⇲
 
Bugs issue

Frequent app bugs

Fix: Ensure that you are using the latest version of Bitdefender Mobile Security. Go to the App Store and check for updates. Developers often rel... ⇲
 
Spam issue

Calendar spam invitations

Fix: To stop receiving spam invitations, go to Settings > Calendar > Accounts and check the settings for your email accounts. Disable calendar sh... ⇲
 
Account issue

Subscription activation issues

Fix: Ensure that you are logged into the correct Bitdefender account that has the subscription. Go to the app settings and check your account det... ⇲
 
Slow issue

Slow performance on devices

Fix: Check for any unnecessary apps running in the background that may be consuming resources. Close these apps to free up memory and improve per... ⇲
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 what users are saying
Good experience
92.3%

Bad experience
4.1%

Neutral
3.6%

~ from our NLP analysis of 25,866 combined software ratings.

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 Private Data Bitdefender collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Contact Info
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Browsing History
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Mobile Security Monthly: $2.49 Complete protection for your device
  2. Mobile Security Yearly: $24.99 Complete protection for your device
  3. Monthly Premium VPN: $6.99 Privacy and security
  4. Yearly Premium VPN: $69.99 Privacy and security
  5. Mobile Security Yearly: $24.99 Complete protection for your device
  6. Total Security Yearly: $99.99 Protect your phone, tablet, laptop & PC