fix problems on EToro [iphone]

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eToro: Investing made social
Info:
company: eToro
: https://www.etoro.com/en-us/customer-service/
: www.etoro.com
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Slow issue

Slow performance

Fix: Ensure that your iPhone has enough storage space available. Go to Settings > General > iPhone Storage and delete any unnecessary apps or fil... ⇲
 
Account issue

Difficult account verification process

Fix: Make sure you have all required documents ready, such as a government-issued ID and proof of address. Follow the instructions carefully duri... ⇲

Inability to transfer crypto to external wallets

Fix: Review the app's policies on cryptocurrency transfers. If transfers are not allowed, consider using the platform for trading only and keepin... ⇲

Issues with linking bank accounts

Fix: Double-check that you are entering the correct bank account details. Ensure that your bank supports the linking process with eToro. OR Tr... ⇲

Inability to access funds after deposit

Fix: Check the app for any restrictions on newly deposited funds, as some platforms have holding periods. Review the terms and conditions for dep... ⇲

Issues with account locking

Fix: If your account is locked, follow the app's instructions for unlocking it, which may involve verifying your identity or answering security q... ⇲
 
Support issue

Inadequate customer support

Fix: Utilize the in-app help section or FAQ to find answers to common questions. This can often provide quicker solutions than waiting for custom... ⇲

Limited educational resources

Fix: Utilize external resources such as online courses, webinars, and trading forums to supplement your learning. OR Follow financial news and... ⇲

Unresponsive customer service

Fix: Utilize the in-app help section or FAQ to find answers to common questions. This can often provide quicker solutions than waiting for custom... ⇲
 
Payments issue

High withdrawal fees

Fix: Review the withdrawal fees in the app's fee structure section. If possible, consider withdrawing larger amounts less frequently to minimize... ⇲

Long processing times for withdrawals

Fix: Check the withdrawal processing times in the app. If you are experiencing delays, ensure that you have completed all necessary verification... ⇲

High spreads on trades

Fix: Consider trading during times of higher liquidity, which may result in lower spreads. Research market hours for the assets you are trading.... ⇲

Confusing pricing structure

Fix: Take time to read through the pricing structure in the app's help section. Understanding the different fees associated with trading can help... ⇲

Delayed transaction confirmations

Fix: Monitor your transaction history in the app to see if there are any pending transactions. Sometimes, delays can occur due to network congest... ⇲

Unclear fee structure

Fix: Take time to read through the fee structure in the app's help section. Understanding the different fees associated with trading can help you... ⇲

Excessive steps required for fund transfers

Fix: Familiarize yourself with the fund transfer process and create a checklist to streamline your actions for future transfers. OR If possibl... ⇲
 
Compatibility issue

Limited cryptocurrency options

Fix: Stay updated on new cryptocurrency listings by checking the app regularly or following eToro's announcements. This way, you can trade new op... ⇲

Inability to trade certain assets due to regulations

Fix: Stay informed about the regulatory environment and which assets are available for trading in your region. This can help you plan your tradin... ⇲
 
Bugs issue

Technical difficulties during trading

Fix: Ensure that your internet connection is stable. If you are on Wi-Fi, try switching to mobile data or vice versa to see if the issue persists... ⇲

Erroneous market price displays

Fix: Refresh the app or navigate away from the market price screen and return to see if the prices update correctly. OR Check other financial... ⇲

Inability to execute trades during market volatility

Fix: Consider setting limit orders instead of market orders to ensure you get the price you want during volatile times. OR Stay informed about... ⇲

Inability to sell positions during downturns

Fix: Consider setting stop-loss orders to automatically sell positions at a predetermined price to limit losses during downturns. OR Stay info... ⇲
 
Crashes issue

Frequent app crashes

Fix: Make sure your iPhone's operating system is up to date by going to Settings > General > Software Update. An outdated OS can cause app instab... ⇲
 
Customization issue

Lack of dark mode support

Fix: If dark mode is important to you, consider using your device's accessibility settings to reduce white point or enable smart invert colors as... ⇲
 
Notifications issue

Inconsistent notifications

Fix: Check your notification settings in the app and on your iPhone. Go to Settings > Notifications > eToro and ensure that notifications are ena... ⇲
 
Updates issue

Loss of features after updates

Fix: Review the update notes in the App Store to understand what changes have been made. Sometimes features are moved or renamed rather than remo... ⇲
 
Security issue

Poor security measures

Fix: Enable any available security features within the app, such as biometric login (Face ID or Touch ID) to enhance security. OR Regularly up... ⇲

No two-step verification option

Fix: Check the app settings regularly for any updates regarding security features, as two-step verification may be added in future updates. OR... ⇲
 
Ads issue

Misleading promotional offers

Fix: Read the terms and conditions associated with any promotional offers carefully to understand the requirements and limitations. OR Keep tr... ⇲
 
Glitches issue

Frequent app glitches

Fix: Regularly update the app to the latest version to benefit from bug fixes and improvements. OR Clear the app's cache by uninstalling and r... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
81.3%

Bad experience
16.3%

Neutral
2.4%

~ from our NLP analysis of 6,534 combined software ratings.

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 Private Data eToro collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Purchases
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    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
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    • Financial Info
    • Location
    • Contact Info
    • User Content
    • Search History
    • Identifiers
    • Usage Data
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • User Content
    • Identifiers
    • Diagnostics