fix problems on Coverstar [iphone]

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—— Run into issues on Coverstar? Get help pending when official support gets back to you!

Coverstar - Positive Social
Info:
company: Norae Inc.
: http://coverstar.app
: coverstar.app
Chat with our AI-based Coverstar Support
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Freezing issue

Coverstar freezes while watching streams

Fix: Close other apps running in the background to free up memory. Double-tap the home button (or swipe up from the bottom on newer iPhones) and... ⇲
 
Search issue

Difficulties in finding liked videos

Fix: Check if there is a 'Profile' or 'Library' section in the app where your liked videos might be stored. Navigate through your profile setting... ⇲

Lack of a search bar for videos

Fix: Explore the app's navigation options thoroughly. Sometimes, search features are hidden in menus or under specific tabs. Look for icons that... ⇲
 
Account issue

Inconsistent verification criteria

Fix: Review the app's help or FAQ section to understand the specific requirements for verification. This may include age, location, or other crit... ⇲

Inability to change username after account creation

Fix: Check the app's settings or profile section to see if there is an option to edit your username. Some apps allow changes under specific condi... ⇲
 
Network issue

Frequent connectivity issues

Fix: Check your Wi-Fi or mobile data connection. If you are on Wi-Fi, try resetting your router or moving closer to it. For mobile data, ensure y... ⇲
 
Audio issue

Errors when adding sounds

Fix: Ensure that the sound files you are trying to add are in a supported format. Check the app's documentation for acceptable file types and con... ⇲

Limited song library

Fix: Explore the app's settings to see if there are options to connect to external music libraries or services that may expand your available son... ⇲
 
Slow issue

Slow loading times when scrolling

Fix: Clear the app's cache if the option is available in the settings. This can help improve performance by removing unnecessary data that may be... ⇲
 
Storage issue

Storage full error when joining challenges

Fix: Free up space on your device by deleting unused apps, photos, or videos. Go to Settings > General > iPhone Storage to see what is taking up... ⇲
 
Privacy issue

Inadequate reporting of bullying

Fix: Familiarize yourself with the app's reporting features. Look for options in the settings or help section that explain how to report inapprop... ⇲
 
Payments issue

High premium costs for additional features

Fix: Evaluate the features offered in the premium version and determine if they are essential for your use. If not, consider using the free versi... ⇲
 
Gameplay issue

Unfair competition in challenges

Fix: Focus on improving your skills and creating unique content that stands out, rather than comparing yourself to others. This can help you enjo... ⇲
 
Crashes issue

Frequent app crashes

Fix: Make sure your app is updated to the latest version, as updates often include bug fixes that can resolve crashing issues. Check the App Stor... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
94.0%

Bad experience
3.6%

Neutral
2.5%

~ from our NLP analysis of 45,669 combined software ratings.

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 Private Data Coverstar collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • User Content
    • Identifiers
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Coverstar Premium: $6.99 Get special content creation features & more!
  2. Parental Consent: $0.99 Verifiable parental consent via payment.
  3. Coverstar Premium Yearly: $59.99 Get special content creation features & more!