fix problems on ShopRite Order Express [iphone]

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—— Run into issues on ShopRite Order Express? Get help pending when official support gets back to you!

ShopRite Order Express
Info:
company: Wakefern Food Corp
: http://www.shoprite.com/contact-us
: www.shoprite.com
Chat with our AI-based ShopRite Order Express Support
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Network issue

ShopRite Order Express requires WiFi to function

Fix: If you need to use the app without WiFi, check if your mobile data is enabled. Go to your iPhone's Settings > Cellular, and ensure that the... ⇲
 
Availability issue

Inconsistent order availability

Fix: Check the app regularly for updates on item availability, as stock can change frequently. If an item is unavailable, consider selecting a si... ⇲
 
Notifications issue

Poor communication about order status

Fix: Ensure that notifications are enabled for the app. Go to Settings > Notifications > ShopRite Order Express and toggle on 'Allow Notification... ⇲

Confusing order modification notifications

Fix: When you receive a modification notification, carefully read the message to understand what has changed. If unclear, check your order detail... ⇲

No notification for out-of-stock items

Fix: Regularly check your order summary before pickup to see if any items are marked as out of stock. If you notice an item missing, consider sel... ⇲
 
Login issue

Login issues and frequent logouts

Fix: Ensure that you are entering the correct username and password. If you forget your password, use the 'Forgot Password' feature to reset it.... ⇲
 
Compatibility issue

Limited item selection compared to in-store

Fix: If you find that certain items are not available in the app, consider visiting the store in person for a wider selection. You can also ask s... ⇲
 
UI issue

Deli items not organized for easy pickup

Fix: When ordering deli items, make a note of the specific location in the deli section where your items are usually found. This can help you loc... ⇲
 
Crashes issue

ShopRite Order Express glitches and crashes

Fix: Ensure that your app is updated to the latest version by checking the App Store for updates. Keeping the app updated can resolve many bugs a... ⇲
 
Support issue

Deli staff complaints about processing orders

Fix: If you experience delays or issues with deli orders, consider placing your deli order separately or at a different time to avoid congestion... ⇲

Kiosk hygiene concerns

Fix: If you are concerned about hygiene, consider using hand sanitizer before and after using the kiosk. You can also bring your own stylus to av... ⇲
 
Payments issue

Difficulty in editing payment information

Fix: To edit payment information, go to the app's settings or account section, and look for 'Payment Methods' or 'Billing Information'. Make the... ⇲

Scheduling confusion after payment approval

Fix: After payment approval, double-check the order confirmation screen for the scheduled pickup time. If there is any confusion, contact the sto... ⇲
 
Customization issue

Inconsistent thickness and weight options for deli items

Fix: When ordering deli items, specify your preferences clearly in the notes section of your order to ensure the staff understands your requireme... ⇲

Pre-filled information not editable during checkout

Fix: If you encounter pre-filled information that you cannot edit, try logging out and back in to see if it resets. Alternatively, check the app... ⇲
 
Bugs issue

Lost orders during app usage

Fix: To prevent losing your order, make sure to save your cart frequently or take screenshots of your order summary before finalizing it. OR I... ⇲
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 what users are saying
Good experience
95.0%

Bad experience
2.8%

Neutral
2.2%

~ from our NLP analysis of 24,069 combined software ratings.

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 Private Data ShopRite Order Express collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Contact Info
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Search History
    • Usage Data
    • Diagnostics