fix problems on CaringBridge [iphone]

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—— Run into issues on CaringBridge? Get help pending when official support gets back to you!

CaringBridge
Info:
company: CaringBridge.org
: https://www.caringbridge.org/contact-us
: www.caringbridge.org
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UI issue

Difficult to navigate with too many tabs

Fix: 1. Familiarize with the Layout: Spend some time exploring the app to understand the layout and where each feature is located. This can help... ⇲

Paragraphs lose spacing in past entries

Fix: 1. Edit Entries: Go back to the entries where spacing is lost and manually edit them to restore the formatting. Use the return key to create... ⇲

User interface is not user-friendly

Fix: 1. Explore Help Section: Check if the app has a help or tutorial section that can guide you through its features. 2. Customize Settings: Lo... ⇲

Confusing donation buttons

Fix: 1. Review Donation Process: Take time to read through the donation process in the app to understand how it works. Look for any guides or FAQ... ⇲
 
Notifications issue

Notifications for comments are not reliable

Fix: 1. Check Notification Settings: Go to your iPhone Settings > Notifications > CaringBridge and ensure that notifications are enabled. Adjust... ⇲
 
Sharing issue

Issues with sharing links to posts

Fix: 1. Use the Share Feature: Ensure you are using the built-in share feature within the app to share links. Look for a share icon (usually an a... ⇲
 
Printing issue

Inability to print copies of entries

Fix: 1. Use Screenshot: Take screenshots of the entries you want to print. You can then print these images directly from your Photos app. 2. Cop... ⇲
 
Bugs issue

Problems with author attribution on posts

Fix: 1. Check Account Settings: Ensure that your account settings are correctly configured to display your name or attribution. Go to your profil... ⇲
 
Updates issue

Lack of real-time updates

Fix: 1. Refresh the App: Manually refresh the app by pulling down on the screen to check for new updates. 2. Check Internet Connection: Ensure y... ⇲
 
Compatibility issue

Inconsistent performance on different devices

Fix: 1. Update All Devices: Ensure that the CaringBridge app is updated to the latest version on all devices. 2. Check Device Compatibility: Ver... ⇲
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 Private Data CaringBridge collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • Diagnostics
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data
    • Diagnostics