fix problems on GETTR [iphone]

—— Run into issues on GETTR? Get help pending when official support gets back to you!

GETTR - A Marketplace of Ideas

Info:

company: GETTR USA, Inc

: https://gettr.com

: gettr.com

Chat with our AI-based GETTR Support

🛠️ Resolved Issues on iPhone:

—— Does any problem match yours? click to get a solution tailored for you

App freezes while watching stream

Fix: 1. Close the app completely by double-tapping the home button (or swiping up from the bottom on newer iPhones) and swiping the GETTR app off... »»

Slow app launch time

Fix: 1. Clear the app's cache by going to Settings > General > iPhone Storage, find GETTR, and select 'Offload App'. This will remove the app but... »»

Registration issue

Inconsistent verification process

Fix: 1. Ensure you are using a valid email address and check your spam/junk folder for verification emails. 2. If you haven't received a verifica... »»

UI issue

Accessibility issues for screen readers

Fix: 1. Check if VoiceOver is enabled on your iPhone by going to Settings > Accessibility > VoiceOver. If it is, ensure that the app is updated t... »»

Only supports portrait mode

Fix: 1. Use the app in portrait mode as intended. 2. If you prefer landscape mode, consider providing feedback within the app for future updates... »»

Text editing is difficult

Fix: 1. Use a note-taking app to draft your text before copying and pasting it into GETTR. This allows for easier editing and formatting. 2. Fami... »»

Inability to change profile picture easily

Fix: 1. Go to your profile settings and look for the option to change your profile picture. If it’s not working, try logging out and back in to r... »»

Unlabeled or mislabeled buttons

Fix: 1. Familiarize yourself with the app layout and functions to navigate more easily. 2. Provide feedback within the app regarding unlabeled bu... »»

Invisible content for screen readers

Fix: 1. Ensure that VoiceOver is enabled and functioning correctly. 2. Report specific instances of invisible content to help improve the app's a... »»

Video issue

Limited video length

Fix: 1. Edit your videos to fit within the allowed length using a video editing app before uploading. 2. Consider breaking longer content into mu... »»

Customization issue

Character limit on posts

Fix: 1. Edit your posts to be concise and to the point. Use bullet points or numbered lists to convey information clearly within the character li... »»

Lack of diverse content in feed

Fix: 1. Actively search for and follow accounts that share diverse content. Use hashtags to find new topics and creators. 2. Engage with differen... »»

Notifications issue

Notifications not functioning properly

Fix: 1. Check your notification settings by going to Settings > Notifications > GETTR and ensure that notifications are enabled. 2. Within the ap... »»

Bugs issue

Feed shows repetitive posts

Fix: 1. Interact with a wider variety of content by liking, commenting, and following different accounts to diversify your feed. 2. Use the searc... »»

Audio issue

Inability to control live stream playback via headset

Fix: 1. Check if your headset is properly connected and functioning with other apps. 2. If the app does not support headset controls, consider us... »»

Account issue

Spam accounts persist despite reporting

Fix: 1. Continue to report spam accounts using the in-app reporting feature. 2. Adjust your privacy settings to limit who can interact with you,... »»

Messages issue

Delayed verification emails

Fix: 1. Check your spam/junk folder for the verification email. 2. If you haven't received it, try resending the verification email from the app.... »»

DMs are no longer available

Fix: 1. Check if the app has updated its features or if DMs have been replaced with another form of communication. 2. Use public posts or comment... »»

Glitches issue

Glitches in app performance

Fix: 1. Clear the app's cache by offloading it in Settings > General > iPhone Storage. 2. Restart your iPhone to clear temporary files and refres... »»

Settings issue

Limited blocking capabilities per day

Fix: 1. Prioritize blocking the most problematic accounts first. 2. Keep a list of accounts you want to block and do so when the limit resets the... »»

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

80.5%

Bad experience

17.2%

Neutral

2.3%

~ from our NLP analysis of 24,056 combined software ratings.

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Private Data GETTR collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Contact Info
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- User Content
- Usage Data
- Diagnostics