fix problems on Flink [iphone]

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—— Run into issues on Flink? Get help pending when official support gets back to you!

Flink: Groceries in minutes
Info:
company: Flink Lebensmittel Gmbh
: https://www.goflink.com/en-DE/faq/
: goflink.com
Chat with our AI-based Flink Support
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Bugs issue
Inaccurate stock availability

Fix: Before placing an order, check the stock availability of items by refreshing the app or checking back later. Sometimes, stock levels are upd... ⇲
Frequent app bugs

Fix: Ensure that your app is updated to the latest version. Go to the App Store, search for the Flink app, and tap 'Update' if available. This ca... ⇲
Items removed from cart unexpectedly

Fix: Make sure to save your cart before leaving the app. Some apps automatically clear the cart after a certain period of inactivity. To avoid th... ⇲
 
Network issue
Unreliable order delivery

Fix: Track your order in real-time through the app. If you notice delays, check for any notifications regarding your order status. This can help... ⇲
Inconsistent delivery times

Fix: When placing an order, select a delivery window that is less busy, if the option is available. This can help ensure more reliable delivery t... ⇲
 
Support issue
Poor customer service response

Fix: Utilize the in-app chat feature for quicker responses, if available. This can often lead to faster resolutions than email or phone support.... ⇲
Long wait times for customer service

Fix: Try reaching out during non-peak hours, such as early morning or late evening, when customer service may be less busy. OR Use the app's s... ⇲
Unprofessional service

Fix: If you experience unprofessional service, document the incident with details such as time, date, and the nature of the service. This can hel... ⇲
 
Payments issue
Payment processing issues

Fix: Ensure that your payment method is valid and has sufficient funds. Check your payment settings in the app to confirm that your card details... ⇲
 
Settings issue
Unclear discount rules

Fix: Before applying discounts, read the terms and conditions associated with each promotion. This information is usually found in the promotions... ⇲
 
UI issue
Stuck on address selection screen

Fix: Force close the app and reopen it. This can often resolve temporary glitches. To force close, swipe up from the bottom of the screen and swi... ⇲
 
Ads issue
Promotions that don't work

Fix: Double-check the promotion code for any typos or expiration dates. Ensure that the promotion is applicable to the items in your cart. OR... ⇲
Excessive ads in notifications

Fix: Go to the app settings and look for notification preferences. You may be able to adjust the frequency or type of notifications you receive.... ⇲
 
Delivery issue
Damaged items upon delivery

Fix: Inspect your items immediately upon delivery. If you find any damaged goods, take photos and report the issue through the app's customer ser... ⇲
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 what users are saying
Good experience
91.4%

Bad experience
7.2%

Neutral
1.4%

~ from our NLP analysis of 802 combined software ratings.

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 Private Data Flink collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Financial Info
    • Location
    • Contact Info
    • Identifiers
    • Usage Data
    • Diagnostics