fix problems on SessionTalk SIP Softphone [iphone]

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—— Run into issues on SessionTalk SIP Softphone? Get help pending when official support gets back to you!

SessionTalk SIP Softphone
Info:
company: SessionTalk Ltd
: http://sessiontalk.co.uk/iphone-sip-voip-phone-dialer/
: sessiontalk.co.uk
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Battery issue

SessionTalk SIP Softphone shuts off when iPhone is locked

Fix: Check your iPhone's settings to ensure that background app refresh is enabled for SessionTalk. Go to Settings > General > Background App Ref... ⇲
 
Network issue

Bluetooth connection issues at call start

Fix: Ensure that your Bluetooth device is fully charged and properly paired with your iPhone. Go to Settings > Bluetooth and check the connection... ⇲

SessionTalk SIP Softphone not online at all times

Fix: Check your internet connection to ensure it is stable. You can do this by testing other apps or websites to see if they load properly. OR... ⇲

Connection stability issues

Fix: Check your internet connection and switch between Wi-Fi and cellular data to see if the connection improves. OR If you are using a VPN, t... ⇲
 
Notifications issue

No missed call notifications

Fix: Check the app's notification settings. Go to Settings > Notifications > SessionTalk and ensure that notifications are enabled for missed cal... ⇲

Push notifications only work when app is open

Fix: Ensure that background app refresh is enabled for SessionTalk. Go to Settings > General > Background App Refresh and make sure it is turned... ⇲
 
UI issue

Low contrast font on keypad

Fix: Adjust the display settings on your iPhone. Go to Settings > Accessibility > Display & Text Size and enable 'Increase Contrast' to improve v... ⇲

Issues with copying and pasting phone numbers

Fix: Make sure you are using the correct method to copy and paste. Tap and hold on the number to copy, then tap and hold in the input field to pa... ⇲

Unresponsive UI on fresh install

Fix: Restart the app to see if it resolves the unresponsiveness. If it remains unresponsive, try restarting your iPhone. OR If the issue persi... ⇲

No landscape or split screen support

Fix: If you need to use the app in landscape mode, try rotating your iPhone to see if the app responds. Some apps may not support this feature na... ⇲
 
Crashes issue

Crashes on certain iOS versions

Fix: Ensure that your iPhone is running the latest version of iOS. Go to Settings > General > Software Update to check for updates. OR If the... ⇲

SessionTalk SIP Softphone crashes frequently

Fix: Make sure your app is updated to the latest version available in the App Store, as updates often fix bugs that cause crashes. OR If crash... ⇲
 
Slow issue

Lag and stutter when using other apps

Fix: Close any unnecessary background apps to free up system resources. Double-tap the home button (or swipe up from the bottom on newer iPhones)... ⇲
 
Compatibility issue

SessionTalk SIP Softphone doesn't work after iOS update

Fix: Check for updates for the SessionTalk app in the App Store, as developers often release updates to ensure compatibility with the latest iOS... ⇲

No iPad support or video calling

Fix: If you need to use the app on an iPad, consider using it in compatibility mode by running it in iPhone mode on your iPad. OR For video ca... ⇲
 
Security issue

SessionTalk SIP Softphone requires phone to be unlocked for incoming calls

Fix: Check your iPhone's settings to ensure that notifications are allowed for the app. Go to Settings > Notifications > SessionTalk and enable n... ⇲
 
Settings issue

Inability to disable configured SIP accounts

Fix: Go to the app's settings and look for the SIP account management section. You should be able to disable accounts from there. OR If you ca... ⇲
 
Payments issue

SessionTalk SIP Softphone remains in free mode despite payment for codec

Fix: Check your account settings within the app to ensure that your payment was processed correctly and that your account is upgraded. OR If t... ⇲
 
Bugs issue

Automatic call decline when answering

Fix: Check your phone's settings to ensure that there are no conflicting call settings that might be causing the decline, such as call forwarding... ⇲
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 what users are saying
Good experience
84.5%

Bad experience
10.9%

Neutral
4.6%

~ from our NLP analysis of 763 combined software ratings.

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 Private Data SessionTalk SIP Softphone collects from your iPhone
  1. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Other Data

  Cost of Subscriptions
  1. Upgrade to Pro: $6.99 Add Push and Business features.
  2. G.729 Annex A Codec: $2.99 G729 is a low bandwidth audio codec which provides excellent audio quality. The codec compresses the audio payload eight times more than standard G711. This compression allows voice to travel on limited bandwidth connections such as 3G.