A. 1. Check your internet connection: Ensure you have a stable and strong Wi-Fi or cellular data connection. You can do this by running a speed test or trying to stream other content to see if the issue persists. 2. Restart the app: Close the ICC.tv app completely by swiping it away in the app switcher, then reopen it to see if the freezing issue resolves. 3. Clear app cache: Go to your iPhone settings, find ICC.tv, and look for an option to clear cache or data. This can help remove any corrupted files that may be causing the freeze.

B. 4. Update the app: Check the App Store for any available updates for ICC.tv. Developers often release updates to fix bugs and improve performance. 5. Restart your iPhone: Sometimes, a simple restart can resolve temporary glitches that may be causing the app to freeze.