fix problems on Hoppy [iphone]

—— Run into issues on Hoppy? Get help pending when official support gets back to you!

Hoppy: See Who's On Campus

Info:

company: Hoppy App Limited

: https://hoppy.app/contact

: hoppy.app

Chat with our AI-based Hoppy Support

🛠️ Common Hoppy Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Hoppy freezes during video playback

Fix: 1. Restart the App: Close the Hoppy app completely by swiping it away from the app switcher. Then, reopen the app and try playing the video... ⇲

Limited features compared to other dating apps

Fix: 1. Explore All Features: Make sure to explore all sections of the app thoroughly. Sometimes features are not immediately visible. 2. Provid... ⇲

Privacy issue

Public conversations may deter some users

Fix: 1. Adjust Privacy Settings: Check if there are privacy settings available in the app that allow you to limit who can see your conversations.... ⇲

Lack of privacy in conversations

Fix: 1. Use Anonymous Profiles: If the app allows, create a profile that doesn’t reveal your full name or personal details. 2. Limit Personal In... ⇲

Updates issue

Recent updates removed popular features

Fix: 1. Check Update Notes: Review the update notes in the App Store to understand what features were removed and if any new features were added... ⇲

Search issue

Difficulty in finding matches outside local area

Fix: 1. Adjust Location Settings: Check if the app allows you to adjust your location settings to broaden your search radius. Go to Settings > Lo... ⇲

Engagement issue

Inconsistent user engagement

Fix: 1. Set Notifications: Ensure that notifications are turned on for the app to stay updated on messages and matches. Go to Settings > Notifica... ⇲

Notifications issue

Potential for overwhelming notifications

Fix: 1. Customize Notification Settings: Go to Settings > Notifications > Hoppy and customize which notifications you want to receive. Turn off n... ⇲

Compatibility issue

Limited user base in some regions

Fix: 1. Expand Search Radius: Adjust your search settings to include a wider area, which may help you find more matches. 2. Engage in Local Even... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

89.4%

Bad experience

9.3%

Neutral

1.3%

~ from our NLP analysis of 302 combined software ratings.

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Private Data Hoppy collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Usage Data
Data Linked to You: The following data may be collected and linked to your identity:
- Location
- Contact Info
- User Content
- Identifiers
- Sensitive Info
- Diagnostics
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Usage Data
- Diagnostics
- Other Data