fix problems on UP Faith & Family [iphone]

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—— Run into issues on UP Faith & Family? Get help pending when official support gets back to you!

UP Faith & Family
Info:
company: UP Faith & Family
: https://my.upfaithandfamily.com/help
: upfaithandfamily.com
Chat with our AI-based UP Faith & Family Support
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Bugs issue

episodes not presented in order

Fix: 1. Refresh the app: Close the app completely and reopen it. This can sometimes refresh the content and display episodes in the correct order... ⇲

resume list does not clear

Fix: 1. Clear watch history: Go to your account settings in the UP Faith & Family app and look for an option to clear your watch history or resum... ⇲
 
Login issue

login issues

Fix: 1. Check your credentials: Ensure you are entering the correct email and password. If you’ve forgotten your password, use the 'Forgot Passwo... ⇲
 
Content issue

content not always faith-based

Fix: 1. Use filters: Check if the app has filtering options that allow you to select only faith-based content. This can help you find the type of... ⇲

missing episodes

Fix: 1. Check for updates: Ensure that the app is updated to the latest version, as missing episodes may be a result of outdated content. 2. Ref... ⇲

inconsistent content quality

Fix: 1. Check for updates: Ensure that you are using the latest version of the app, as updates may improve content quality. 2. Use filters: If a... ⇲
 
Performance issue

poor app performance

Fix: 1. Free up storage: Check your iPhone's storage and delete unnecessary apps or files to free up space, as low storage can affect app perform... ⇲
 
Payments issue

difficult subscription cancellation process

Fix: 1. Check account settings: Go to your account settings within the app and look for subscription management options. This is often where you... ⇲
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 what users are saying
Good experience
89.5%

Bad experience
8.2%

Neutral
2.3%

~ from our NLP analysis of 7,912 combined software ratings.

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 Private Data UP Faith & Family collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Purchases
    • Location
    • Contact Info
    • Identifiers
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Location
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Search History
    • Diagnostics

  Cost of Subscriptions
  1. UP Faith & Family monthly: $5.99 Access to our entire library for a monthly fe
  2. UP Faith & Family Yearly: $59.99 Access to our entire library for a yearly fee