A. 1. Check orientation lock: Swipe down from the top-right corner of the iPad to access the Control Center. Look for the orientation lock icon (a lock with a circular arrow around it). If it is enabled, tap it to disable orientation lock.
2. Restart the app: Close the app and reopen it to see if the screen orientation issue resolves itself.
B. 3. Update the app: Ensure you have the latest version of Imprint installed, as updates may fix bugs related to screen orientation.