fix problems on Scan&Shop Mobile [iphone]

—— Run into issues on Scan&Shop Mobile? Get help pending when official support gets back to you!

Scan&Shop mobile

Info:

company: Tesco Stores ČR a.s.

: https://www.itesco.cz

Chat with our AI-based Scan&Shop mobile Support

🛠️ Common Scan&Shop mobile Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Barcode scanner does not work

Fix: 1. Ensure that your camera lens is clean and unobstructed. Wipe it gently with a soft cloth. 2. Check if the app has permission to access th... ⇲

Manual input of card number fails

Fix: 1. Double-check the card number you are entering for any typos or errors. Ensure you are entering the correct number of digits. 2. Make sure... ⇲

Bugs issue

Invalid card number error

Fix: 1. Verify that the card number is valid and active. Check with your card issuer if necessary. 2. Ensure you are entering the card number in... ⇲

Compatibility issue

Does not recognize numbers in other countries

Fix: 1. Check if the app has a setting for country selection. If available, ensure it is set to the correct country. 2. If the app does not suppo... ⇲

No store availability in certain regions

Fix: 1. Check the app settings to see if there is an option to select your region or location. Ensure it is set correctly. 2. Use the app's searc... ⇲

Account issue

Club card number not accepted

Fix: 1. Verify that you are entering the club card number correctly, checking for any typos or formatting issues. 2. Ensure that the club card is... ⇲