fix problems on TIDAL Music [iphone]

​

—— Run into issues on TIDAL Music? Get help pending when official support gets back to you!

TIDAL Music: HiFi Sound
Info:
company: TIDAL Music AS
: http://tidal.com/help
: tidal.com
Chat with our AI-based TIDAL Music Support
   Hello! How can I assist you?  

characters left:
 
Glitches issue
Glitches when connected to car Bluetooth

Fix: 1. Disconnect and reconnect Bluetooth: Go to Settings > Bluetooth, tap on the 'i' next to your car's name, and select 'Forget This Device'.... »»
 
Compatibility issue
No Apple Watch app

Fix: 1. Use the TIDAL app on your iPhone: You can control playback on your iPhone and use it to manage music while using your Apple Watch for not... »»
No Siri integration

Fix: 1. Use Siri Shortcuts: Set up Siri Shortcuts for TIDAL to create custom voice commands for specific playlists or songs. 2. Use the TIDAL app... »»
 
Network issue
High data usage

Fix: 1. Change streaming quality: Open TIDAL, go to Settings > Audio Quality, and select a lower quality option for streaming to reduce data usag... »»
 
Slow issue
Slow performance on desktop

Fix: 1. Clear browser cache: If using a web browser, clear the cache and cookies. In Chrome, go to Settings > Privacy and Security > Clear Browsi... »»
 
Downloads issue
App deletes downloaded music

Fix: 1. Check storage settings: Go to Settings > General > iPhone Storage and ensure you have enough space. If storage is low, the app may delete... »»
 
Playback issue
Inconsistent offline playback

Fix: 1. Ensure music is fully downloaded: Check that all songs are fully downloaded by going to the Downloads section in TIDAL. If not, re-downlo... »»
App does not resume playback automatically

Fix: 1. Check app settings: Go to Settings in TIDAL and look for playback options to enable auto-resume if available. 2. Manually resume playback... »»
Inability to play songs after stopping

Fix: 1. Check app settings: Look for any playback settings in TIDAL that may affect how songs resume after stopping. 2. Restart the app: Close an... »»
 
Search issue
Search function lacks accuracy

Fix: 1. Use specific keywords: Try using more specific terms or artist names when searching to improve accuracy. 2. Check spelling: Ensure that t... »»
 
Support issue
Poor customer support

Fix: 1. Utilize online resources: Check TIDAL's help center or FAQ section for common issues and solutions. 2. Use community forums: Engage with... »»
No phone support

Fix: 1. Use online resources: Rely on TIDAL's help center and FAQ for troubleshooting and support. 2. Engage with community forums: Participate i... »»
 
Audio issue
Low music volume compared to competitors

Fix: 1. Adjust volume settings: Check the volume settings within the TIDAL app and on your device to ensure they are maximized. 2. Use equalizer... »»
 
Customization issue
Difficult to add songs to multiple playlists

Fix: 1. Use the 'Add to Playlist' feature: When you find a song, tap the three dots next to it, select 'Add to Playlist', and choose multiple pla... »»
 
Features issue
No lyrics feature

Fix: 1. Use third-party apps: Consider using apps like Musixmatch that can display lyrics while you play music on TIDAL. 2. Search for lyrics onl... »»
Inability to save specific tracks as one album

Fix: 1. Create a playlist: Instead of an album, create a playlist with the specific tracks you want to save together. 2. Use the 'Add to Playlist... »»
Inconsistent song recommendations

Fix: 1. Use the 'Like' feature: Actively like songs you enjoy to help TIDAL's algorithm improve its recommendations. 2. Explore curated playlists... »»
No fading option for playback

Fix: 1. Use third-party apps: Consider using audio editing apps that allow you to create playlists with fading options before playing them on TID... »»
 
UI issue
Frequent interface changes

Fix: 1. Familiarize yourself with the new layout: Spend some time exploring the new interface to understand the changes and where features are lo... »»
Small album artwork size

Fix: 1. Check display settings: Ensure your device's display settings are optimized for viewing images and artwork. 2. Use a larger screen: If po... »»
 
Storage issue
Partially downloaded videos take up storage

Fix: 1. Delete partial downloads: Go to the Downloads section in TIDAL and manually delete any partially downloaded videos to free up space. 2. C... »»
 
Payments issue
DJ integration requires additional payment

Fix: 1. Explore free features: Use the basic features of TIDAL for DJing without the paid integration, such as creating playlists and mixing manu... »»
 
Crashes issue
Force closing issues

Fix: 1. Restart your device: A simple restart can often resolve force closing issues by refreshing the system. 2. Update the app: Ensure TIDAL is... »»
  Have a specific Problem? Resolve Your Issue below:
characters left:


 what users are saying
Good experience
93.6%

Bad experience
4.2%

Neutral
2.2%

~ from our NLP analysis of 189,226 combined software ratings.

 Switch to these Alternatives:
Qobuz: Music & Editorial
BluOS Controller
Roon
WiiM Home
Beatport - Music for DJs
Roon ARC
Focal & Naim
rekordbox - DJ App & DJ Mixer
Mixonset: Mix Music Clips
StreamMagic by Cambridge Audio

 Private Data TIDAL Music collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Contact Info
    • Search History
    • Identifiers
    • Usage Data
    • Diagnostics
    • Other Data

  Cost of Subscriptions
  1. TIDAL Individual: $13.99 Hi-Res Audio
  2. TIDAL Individual: $13.99 Hi-Res Audio
  3. TIDAL Individual: $13.99 Hi-Res Audio
  4. TIDAL Individual: $13.99 Hi-Res Audio
  5. TIDAL Individual: $13.99 Hi-Res Audio
  6. TIDAL Individual: $13.99 Hi-Res Audio
  7. TIDAL Family: $22.99 Hi-Res Audio
  8. TIDAL Family: $22.99 Hi-Res Audio
  9. TIDAL Individual: $13.99 Hi-Res Audio
  10. TIDAL Family: $22.99 Hi-Res Audio