fix problems on Fivestars [iphone]

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—— Run into issues on Fivestars? Get help pending when official support gets back to you!

Fivestars
Info:
company: FiveStars Loyalty
: http://www.fivestars.com/contact/
: www.fivestars.com
Chat with our AI-based Fivestars Support
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UI issue

Poor user interface after update

Fix: 1. Familiarize yourself with the new layout by exploring the app. Take note of where features have been relocated. 2. Check the app's help s... ⇲
 
Updates issue

Lack of user guidance for new features

Fix: 1. Look for a tutorial or help section within the app. Many apps include a walkthrough for new features after an update. 2. Search online fo... ⇲
 
Bugs issue

Unreliable visit recording

Fix: 1. Ensure that location services are enabled for the app. Go to Settings > Privacy > Location Services and make sure Fivestars is set to 'Al... ⇲

Points nullified without warning

Fix: 1. Review the app's terms and conditions regarding points expiration or nullification. This may provide insight into why points were removed... ⇲

Inconsistent reward redemption

Fix: 1. Review the app's reward redemption policy to understand any limitations or requirements. 2. Keep track of your points and rewards to ensu... ⇲
 
Account issue

No transaction history visibility

Fix: 1. Check if there is a 'Transaction History' or 'Activity' section within the app. Sometimes, this feature is hidden under a menu. 2. If you... ⇲
 
Glitches issue

Glitches with unread notifications

Fix: 1. Clear the app's cache by going to your device settings, selecting the app, and choosing 'Clear Cache' if available. 2. Restart your devic... ⇲
 
Login issue

Issues with account login

Fix: 1. Double-check your login credentials for accuracy. Ensure that Caps Lock is off and that you are entering the correct email and password.... ⇲
 
Features issue

No option to check in via app

Fix: 1. Ensure that location services are enabled for the app, as this may affect check-in functionality. 2. If the app does not allow check-ins,... ⇲
 
Notifications issue

Confusing reward notifications

Fix: 1. Review the app's notification settings to customize what types of notifications you receive. This can help reduce confusion. 2. Check the... ⇲
 
Compatibility issue

No support for new domain extensions

Fix: 1. If you are using a new domain extension, try adding a standard domain (like .com or .net) to your account if possible. 2. Check for any u... ⇲
 
Support issue

Poor customer service

Fix: 1. Utilize the app's help section or FAQ for common issues, as this may provide quicker solutions. 2. If you need to contact support, try to... ⇲
 
Privacy issue

Privacy concerns with account information

Fix: 1. Review the app's privacy policy to understand how your data is used and protected. 2. Adjust your privacy settings within the app to limi... ⇲
 
Gameplay issue

High points requirement for rewards

Fix: 1. Regularly check for promotions or special events that may offer bonus points or reduced redemption thresholds. 2. Engage with the app fre... ⇲
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 what users are saying
Good experience
75.1%

Bad experience
19.7%

Neutral
5.1%

~ from our NLP analysis of 2,370 combined software ratings.

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 Private Data Fivestars collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics
    • Other Data