—— Run into issues on Changelly Exchange・Buy Crypto? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: 1. Restart the App: Close the Changelly app completely and restart it. This can clear temporary glitches. 2. Update the App: Check the App S... ⇲
Fix: 1. Check Network Connection: Ensure you have a stable internet connection. Switch between Wi-Fi and mobile data to see if it improves transa... ⇲
Fix: 1. Compare Fees: Before making a transaction, compare Changelly's fees with other exchanges. If fees are significantly higher, consider usin... ⇲
Fix: 1. Review Transaction Guidelines: Before initiating a transaction, carefully read the guidelines provided on the Changelly platform regardin... ⇲
Fix: 1. Track Transaction Status: Use the transaction ID to track the status on the blockchain explorer to understand where the delay might be oc... ⇲
Fix: 1. Check Payment Method Compatibility: Ensure that the payment method you are trying to integrate is supported by Changelly. Refer to their... ⇲
Fix: 1. Explore Other Exchanges: If Changelly does not meet your cash exchange needs, consider using other exchanges that offer a wider range of... ⇲
Fix: 1. Understand Memo Requirements: Before making a transaction, check if the cryptocurrency you are using requires a memo ID and ensure you ha... ⇲
Fix: 1. Use Help Center: Check the Changelly Help Center for FAQs and troubleshooting guides that may resolve your issue without needing to conta... ⇲
Fix: 1. Be Specific in Queries: When contacting support, provide specific details about your issue to receive more tailored responses. 2. Use Mul... ⇲
Fix: 1. Update iOS: Ensure your iPhone is running the latest version of iOS, as updates can improve app stability. 2. Free Up Storage: Check your... ⇲
Fix: 1. Use Tutorials: Look for online tutorials or guides that explain how to navigate the Changelly interface. 2. Familiarize Yourself: Spend s... ⇲
Fix: 1. Refresh the App: Close and reopen the app to refresh the data and see if the price displays correct information. 2. Check External Source... ⇲
Fix: 1. Review Verification Requirements: Check the Changelly website for detailed information on the identity verification process and required... ⇲
Fix: 1. Check Transaction History: Go to the transaction history section in the app to see if the records are available there. 2. Screenshot Conf... ⇲