fix problems on HomeByMe [iphone]

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—— Run into issues on HomeByMe? Get help pending when official support gets back to you!

HomeByMe - House Planner 3D
Info:
company: Dassault Systemes SE
: https://homebyme.supporthero.io
: home.by.me
Chat with our AI-based HomeByMe Support
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Search issue

Limited search functionality

Fix: 1. Use specific keywords when searching for items to improve search results. For example, instead of searching for 'chair', try 'modern chai... ⇲
 
Customization issue

Difficulty in resizing furniture

Fix: 1. Tap on the furniture item you want to resize, and look for resize handles or options in the menu. 2. Use pinch-to-zoom gestures to adjus... ⇲

Limited options for certain items

Fix: 1. Explore third-party websites or apps that offer additional furniture models and import them into HomeByMe if supported. 2. Use the custo... ⇲

Inability to create specific room shapes

Fix: 1. Use the 'Custom Shape' tool if available in the app to draw the desired room shape. 2. Break down complex shapes into simpler components... ⇲

No ability to dimension drawings

Fix: 1. Use the grid feature in the app to help visualize dimensions and align items accurately. 2. Manually note down dimensions on paper or a... ⇲

Color and texture editing options are unclear

Fix: 1. Explore the settings or options menu thoroughly to find color and texture editing tools. 2. Look for tutorials or help sections within t... ⇲

No front or backyards in designs

Fix: 1. Use the available space within the app to create a separate design for the yard area, treating it as a different project. 2. Consider us... ⇲

Limited customization for furniture sizes

Fix: 1. Use the resize feature to adjust furniture dimensions as much as the app allows. 2. Look for any customization options in the furniture... ⇲

Difficulty in moving room edges to exact measurements

Fix: 1. Use the grid or snapping feature to help align room edges accurately. 2. Enter specific measurements in the properties panel if the app... ⇲
 
Syncing issue

Synchronization issues between devices

Fix: 1. Ensure you are logged into the same account on all devices. Check your account settings in the app. 2. Make sure both devices are connec... ⇲
 
Bugs issue

HomeByMe does not save work consistently

Fix: 1. Regularly save your work manually after making changes. 2. Check your device's storage settings to ensure there is enough space for the... ⇲
 
Uploads issue

Problems with importing images

Fix: 1. Ensure the images you are trying to import are in a supported format (e.g., JPEG, PNG). 2. Check your device's permissions to ensure the... ⇲
 
Compatibility issue

Inconsistent performance between app and web version

Fix: 1. Ensure both versions are updated to the latest version to minimize discrepancies. 2. Familiarize yourself with the differences in featur... ⇲
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 what users are saying
Good experience
91.0%

Bad experience
6.4%

Neutral
2.6%

~ from our NLP analysis of 2,116 combined software ratings.

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 Private Data HomeByMe collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics