fix problems on Planner 5D [iphone]

​

—— Run into issues on Planner 5D? Get help pending when official support gets back to you!

Planner 5D: AI Interior Design
Info:
company: Planner5D, UAB
: https://support.planner5d.com
: planner5d.com
Chat with our AI-based Planner 5D Support
   Hello! How can I assist you?  

characters left:
 
Compatibility issue

Inconsistent item availability across platforms

Fix: Always check for updates on all devices you use. Ensure that the app is updated to the latest version on each platform to minimize discrepan... ⇲
 
Crashes issue

Planner 5D crashes frequently

Fix: Make sure your device's operating system is up to date. Go to Settings > General > Software Update to check for updates. Also, ensure that P... ⇲
 
Glitches issue

Glitches in 2D and 3D views

Fix: Switch between 2D and 3D views slowly to allow the app to load properly. If glitches occur, try restarting the app to refresh the view. OR... ⇲

Items disappear when switching views

Fix: Save your work frequently to avoid losing items. If items disappear, try switching back to the previous view to see if they reappear. OR... ⇲
 
UI issue

Difficulty in aligning walls

Fix: Use the grid feature in the app to help align walls more accurately. Enable the grid in the settings to provide a visual guide while placing... ⇲

Difficulty in using stairs

Fix: Refer to the app's tutorial or help section for specific instructions on how to place and adjust stairs. Sometimes, there are specific steps... ⇲

Problems with object layering

Fix: Use the layering tools in the app to adjust the order of objects. Familiarize yourself with how to select and move objects to the front or b... ⇲
 
Customization issue

Locked customization features

Fix: Explore the app's settings to see if there are any options to unlock features temporarily or through specific actions, such as completing tu... ⇲

Limited ability to edit unlocked items

Fix: Familiarize yourself with the editing tools available in the app. Sometimes, certain features may be hidden in menus or require specific act... ⇲

Inability to delete unwanted textures

Fix: Look for an option in the texture settings to reset or change textures. Sometimes, you can replace an unwanted texture with a different one... ⇲

Limited options for outdoor items

Fix: Explore the app's community section for user-generated outdoor designs. You may find creative ways to use the limited options available. O... ⇲
 
Slow issue

Slow loading times

Fix: Ensure that your device has enough storage space available. Go to Settings > General > iPhone Storage to check and delete unnecessary files... ⇲
 
Updates issue

Frequent updates causing issues

Fix: Before updating, check the update notes to see if there are known issues. If you find that an update causes problems, consider waiting for a... ⇲
 
Rendering issue

Poor rendering management

Fix: Adjust the rendering settings in the app to lower quality, which may help improve performance and reduce rendering issues. OR Close other... ⇲
 
Support issue

Inconsistent customer service experiences

Fix: Utilize the app's help section or FAQ for common issues. This can often provide quicker solutions than waiting for customer service response... ⇲
 
Uploads issue

Inability to upload reference sheets

Fix: Check if the app allows importing images from your device's photo library. If so, save your reference sheets as images and import them direc... ⇲
 
Freezing issue

Frequent freezing and error messages

Fix: Clear the app's cache by deleting and reinstalling it. This can help resolve issues related to corrupted data. OR Ensure your device has... ⇲
 
Screen issue

Black screen when switching to 3D view

Fix: Try restarting the app or your device to refresh the graphics rendering. This can often resolve temporary display issues. OR Check for up... ⇲
  Have a specific Problem? Resolve Your Issue below:
characters left:


 what users are saying
Good experience
84.0%

Bad experience
11.3%

Neutral
4.7%

~ from our NLP analysis of 14,309 combined software ratings.

 Switch to these Alternatives:
Home Design - 3D Plan
Homestyler-3D Home Decor
Room Planner - AI Home Design
Home Plan 3D: Interior Design
AI Room Design - Home Interior
4Plan Home & Interior Planner
HomeByMe - House Planner 3D
Morpholio Board - Moodboard
Houzz - Home Design & Remodel
Realize - Design & Shop

 Private Data Planner 5D collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Purchases
    • Identifiers
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Interior design: annual use: $69.99 Item editing, full catalog, sync
  2. Interior design: weekly use: $7.99 Item editing, full catalog, sync
  3. House design: monthly use: $9.99 Item editing, full catalog, sync
  4. Interior design: annual use: $59.99 Item editing, full catalog, sync
  5. Full catalog for 30 days: $6.99 Home design using all furniture & features
  6. Full catalog access for 1 year: $15.99 Easy interior design with all items & tools
  7. Unlimited full catalog access: $24.99 Create with all furniture, tools & features
  8. Interior design: annual use: $69.99 Item editing, full catalog, sync
  9. Premium account for one year: $15.99 Access to the whole library for one year. More than 2000 items available.
  10. Premium account: $24.99 Premium account with more than 3000 furniture objects