fix problems on Qello Concerts & Documentaries [iphone]

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—— Run into issues on Qello Concerts & Documentaries? Get help pending when official support gets back to you!

Qello Concerts & Documentaries
Info:
company: Stingray Group Inc.
: https://qellosupport.stingray.com/
: qello.com
Chat with our AI-based Qello Concerts & Documentaries Support
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Crashes issue

frequent crashes

Fix: 1. Update the app: Make sure you are using the latest version of Qello. Go to the App Store, tap on your profile icon, and check for updates... ⇲
 
Downloads issue

limited offline functionality

Fix: 1. Download content: Before going offline, ensure you download any available content for offline viewing. Look for a download button next to... ⇲
 
Support issue

poor customer support

Fix: 1. Use in-app help: Check if the app has a help or FAQ section that can provide answers to common issues. 2. Search online: Look for user f... ⇲
 
Notifications issue

inconsistent notifications

Fix: 1. Check notification settings: Go to Settings > Notifications > Qello and ensure that notifications are enabled. Adjust the settings to you... ⇲
 
UI issue

difficult navigation

Fix: 1. Familiarize yourself with the layout: Spend some time exploring the app to understand its layout and features. Look for a tutorial or hel... ⇲
 
Customization issue

lack of customization options

Fix: 1. Explore settings: Check the app settings thoroughly to see if there are any hidden customization options available. 2. Use playlists: If... ⇲
 
Battery issue

high battery consumption

Fix: 1. Lower screen brightness: Reduce your screen brightness while using the app to conserve battery life. 2. Close background apps: Close any... ⇲
 
Compatibility issue

limited device compatibility

Fix: 1. Check system requirements: Ensure your device meets the minimum system requirements for the app. This information can usually be found on... ⇲
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 what users are saying
Good experience
93.6%

Bad experience
4.1%

Neutral
2.3%

~ from our NLP analysis of 1,675 combined software ratings.

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 Private Data Qello Concerts & Documentaries collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Location
    • Contact Info
    • Identifiers
    • Usage Data

  Cost of Subscriptions
  1. All-Access Pass: $4.99 An auto-renewable monthly subscription for unlimited access to Qello's entire catalog of HD concerts and music documentaries, plus unlimited access to create your own Setlists.
  2. All-Access Pass: $7.99 An auto-renewable subscription for unlimited access to all concerts and music documentaries in Qello Concerts.
  3. Monthly All-Access Pass: $11.99 Auto-renewable monthly subscription to Qello
  4. Monthly Subscription: $7.99 Auto-renewable monthly subscription
  5. Monthly Subscription: $11.99 Auto-renewable monthly subscription
  6. Monthly All-Access Pass: $7.99 Auto-renewable monthly subscription to Qello
  7. Yearly All-Access Pass: $99.99 Auto-renewable yearly subscription to Qello
  8. Annual Subscription: $89.99 Auto-renewable annual subscription
  9. All-Access Pass: $69.99 An auto-renewable subscription for unlimited access to all concerts and music documentaries in Qello Concerts.
  10. Yearly All-Access Pass: $66.99 Auto-renewable yearly subscription to Qello